What are the responsibilities and job description for the Wellness Supervisor position at Ladies Relief Society of Denver?
Job Summary:
The Wellness Center Supervisor is responsible for overseeing the daily operations of The Argyle Assisted Living Community’s Wellness Center. This role works in collaboration with a third-party Physical Therapy organization to support residents' supervised exercise programs. The Wellness Center Supervisor ensures all activities align with the organization’s mission to promote resident well-being, mobility, and independence. This position involves direct resident interaction, scheduling, assessments, and administrative tasks while embodying a culture of Unreasonable Hospitality, ensuring that every resident and family interaction goes beyond expectations to create a truly welcoming and enriching environment.
Key Responsibilities:
Resident Services & Program Implementation
Coordinate and oversee supervised exercise programs in partnership with the third-party Physical Therapy provider.
Schedule and assist residents with wellness and exercise sessions, ensuring a safe and supportive environment.
Conduct initial and ongoing wellness assessments to track residents’ progress and make program adjustments as needed.
Encourage resident participation in wellness programs and provide motivation and support.
Maintain communication with caregivers, families, and medical professionals regarding resident progress and concerns.
Provide a personalized and thoughtful experience, ensuring that every interaction with residents conveys warmth, attentiveness, and care beyond expectations.
Administrative & Scheduling Duties
Develop and manage the schedule for wellness sessions, including group classes, individual sessions, and therapy appointments.
Maintain accurate resident records, progress notes, and reports.
Coordinate wellness assessments and reassessments in accordance with company policies and resident needs.
Ensure compliance with all regulatory and safety requirements.
Assist with tracking and reporting resident participation and program effectiveness.
Order and maintain necessary supplies and equipment for the Wellness Center.
Approach administrative tasks with a service mindset, ensuring that all processes support a seamless and uplifting experience for residents and families.
Team Collaboration & Supervision
Act as a liaison between The Argyle, the Physical Therapy provider, and other healthcare professionals.
Provide training and guidance to staff involved in resident wellness activities.
Attend staff meetings and provide updates on Wellness Center activities and resident progress.
Participate in interdisciplinary meetings to support resident wellness goals.
Foster a culture of Unreasonable Hospitality within the team by leading through example, demonstrating kindness, going the extra mile, and ensuring that every staff member prioritizes resident comfort and well-being.
Resident & Family Engagement
Educate residents and families about the benefits of wellness programs.
Communicate program updates and encourage family involvement in resident wellness activities.
Address resident and family concerns regarding wellness programs and make necessary adjustments.
Ensure that every interaction is marked by generosity, thoughtfulness, and an unwavering commitment to making residents and their families feel valued, respected, and at home.
Qualifications & Skills:
Experience in wellness programming, senior fitness, or a related healthcare field.
Background in working with seniors, particularly in an assisted living or similar environment.
Strong organizational and administrative skills, with experience in scheduling and record-keeping.
Excellent communication and interpersonal skills to work effectively with residents, families, and healthcare partners.
CPR and First Aid certification preferred.
Knowledge of senior wellness practices, physical therapy coordination, and exercise safety.
Ability to work independently and as part of a team.
Proficiency in Microsoft Office Suite and other scheduling/record-keeping systems.
A deep commitment to Unreasonable Hospitality, ensuring that each resident feels genuinely cared for and valued beyond expectations.