What are the responsibilities and job description for the Customer Service Specialist position at Lafayette Federal Credit Union?
We are a proud recipient of USA Today's Top Workplaces of 2024 award and are committed to providing an exceptional work environment for our employees. Our team is dedicated to delivering outstanding service to our members and exceeding their expectations in every interaction.
We are currently seeking a Member Service Representative to join our team who shares our commitment to excellence and has a passion for helping others succeed. As a Member Service Representative, you will be responsible for:
- Processing all transactions for members, including deposits, withdrawals, loan payments, cash advances, and transfers.
- Providing prompt, efficient, and accurate service in the processing of all transactions such as opening of new checking/savings accounts, direct deposits, ATM cards, CD/IRA/Money Markets.
- Cross-selling and promoting Credit Union products and services.
We offer a competitive salary range of $38,662 - $45,000 annually (or $18.69 - 21.63/hr) depending on experience and qualifications. Our comprehensive benefits package includes employer-paid health insurance, fully funded deductible, 401(k) employer matching contribution, income protection with life insurance, short and long-term disability, paid time off, holiday leave, birthday leave, educational assistance, commuter benefits program, and more.
Salary : $38,662 - $45,000
