What are the responsibilities and job description for the Member Service Representative position at Lafayette Federal Credit Union?
About Us
Lafayette Federal Credit Union is a proud recipient of USA Today's Top Workplaces of 2024 award. We are expanding and looking for exceptional talent to support our members and contribute to our reputation as an employer of choice.
Our Mission
To become the premier financial partner for our community, we need team members who share our values of inclusion, diversity, high performance, and new opportunities.
Job Description
We are seeking a Member Service Representative to join our dynamic team. As a key player in our mission, you will be empowered to do what's right for our members because you have a passion for helping others succeed.
Responsibilities
- Process all transactions for members, in person or via telephone including deposits, withdrawals, loan payments, cash advances, and transfers.
- Give prompt, efficient, and accurate service in the processing of all transactions such as opening of new checking/savings accounts, direct deposits, ATM cards, CD/IRA/Money Markets.
- Cross-selling and promoting Credit Union products and services.
Requirements
Our ideal candidate will have entry-level banking and/or retail experience with cash handling, customer service experience, strong verbal communication, and understands the importance of maintaining confidentiality, privacy, and professionalism as a front-line representative of our institution.
Benefits
- Employer paid (99.9%) health insurance premium for single and family coverage (HMO Plan).
- Fully funded deductible (HMO Plan).
- 401k employer matching contribution.
- Income protection with life insurance, short and long-term disability.
- Paid time off, holiday leave, and birthday leave.
- Educational assistance.
- Commuter benefits program.
Compensation
$38,662 - $45,000 annually (or $18.69 - 21.63/hr) depending on experience and qualifications.
Salary : $38,662 - $45,000
