What are the responsibilities and job description for the Medical Office Receptionist position at Lafayette Internal Medicine Clinic?
Our internal medicine practice is seeking experienced medical reception applicants. The ideal candidate would have a passion for customer service and enjoy working in a fast paced team centered environment. Our mission is to deliver high quality, efficient, and compassionate care to all of our patients.
We are an independently owned internal medicine practice with 10 providers. We currently have (8) full-time physicians and (3) full-time nurse practitioners.
Medical Office Receptionist Job Duties and Responsibilities:
- Greet and check in patients in an efficient and professional manner.
- Ensure all patient paperwork is complete and demographic information is correct.
- Management of a multi-line phone system.
- Assist patients with questions or direct patients to the appropriate staff member for assistance.
- Processing of electronic faxes.
- Insurance verification
- Collection of co-payments, deductibles and payments on account balances.
- Check-Out patients
- Scheduling of new and established patient appointments, scheduling in-office imaging, and nurse visits.
Job Requirements:
- Ability to multitask in a fast pace environment.
- Familiar with: insurance verification, eligibility and benefits, and payment collection.
- Ability to prioritize tasks based on level of importance.
- Excellent customer service and problem solving skills
- Previous medical office experience required
- Electronic Health Record (EHR) experience preferred
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Internal Medicine
- Primary Care
Schedule:
- Day shift
- Monday to Friday
Work Location: In person