Banquet Captain, Lafayette Park Hotel & Spa

Job Description

Job Description

The luxurious Lafayette Park Hotel and Spa ranks #1 in the region, thanks to stylish guest rooms and suites, top-tier dining, sparkling event spaces and service that's both gracious and intuitive. Winner of the 2020 Wine Spectator Award of Excellence, The Park Bistro & Bar is where contemporary bistro fare meets European flair, offering a vibrant atmosphere combined with farm-to-table California cuisine. The Spa at the Park promotes well-being through a holistic approach that rejuvenates the mind, body and spirit. With an array of specialty treatments, the Spa at the Park is truly the best day spa the East Bay has to offer.

We are seeking a Banquet Captain to join our outstanding team.

This position assists in the effective management and direction of the Banquet operation by providing quality service to the guest, excellent leadership to the associates and monitoring cost and inventory to ensure a profitable operation.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assists in interviewing, training and coaching the Banquet staff.
• Maintains the inventory of operating equipment, props, linen, etc.
• Completes a daily walk through of all Banquet and Meeting rooms.
• Maintains the weekly cleaning schedule and assigns duties to the Banquet staff accordingly.
• Orders supplies, liquor and linens on a weekly basis depending upon the needs of business.
• Regularly review the payroll budget to ensure labor costs are aligned with the forecast with the F&B Director / Manager
• Assists in conducting performance evaluations, coaching and counseling.
• Assigns in advance all daily worksheets and diagrams to the Housemen and Banquet Captains.
• Regularly conducting Banquet staff meetings to keep the staff informed, providing training and to create a positive work environment.
• Reviews and attend all Banquet Event Orders, Group Resumes, event schedules and daily reports to ensure proper space blocking in an effort to prevent double bookings.
• Assist with writing the weekly Banquet Department schedule and staffs accordingly to meet Banquet business demands with the F&B Director / Manager.
• Regularly monitors the Banquet functions and follows-up with the client during the event in a courteous and professional manner to ensure all service expectations have been met and provides additional assistance as needed.
• Supervises the set up of the Banquet and meeting rooms to include the placement of china, tables, chairs, linens, glassware, silverware, flags, podiums, audio visual, easels, props, staging and service equipment.
• Ensures the overall cleanliness of the Banquet and Meeting Rooms, to include the walls, carpets, light fixtures and mirrors.
• Works with other departments to handle any changes, updates and cancellations.
• Completes necessary paperwork as assigned which includes preparing the bill, obtaining the client's signature, authorizing the credit card and the distribution of the bills.
• Assists employees and occasionally may perform in the capacity of any of the positions supervised.
• Documents and submits a work order to report items that need to be repaired and follows up with Maintenance accordingly.
• All other duties as assigned by the F&B Director / Manager.

SUPERVISORY RESPONSIBILITIES

Assists in the overall direction and coordination of the Banquet Department carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CERTIFICATES, LICENSES, REGISTRATIONS

Certified in the Responsible Service of Alcohol and a valid CA Food Handler Certification is required. CPR / First Aid Certification is preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand. The employee frequently is required to walk, sit; carry, balance use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must frequently lift and / or move up to 50 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate. At times may be required to work outdoors.

GROOMING :

All employees must maintain a neat, clean and well-groomed appearance (specific standards available.)

PAY SCALE :

The pay scale for this position is $21.00-$24.00 per hour plus gratuities. This is the pay range for this position that the Hotel reasonably expects to pay. Decisions regarding individual wage rates will be based on a number of factors, such as experience, type of hotel experience, and education.

Lafayette Park Hotel & Spa is an equal employment opportunity employer. Company policy prohibits unlawful discrimination based on race, color, national origin, ancestry, ethnicity, religion (including religious dress and grooming), sex, gender, sexual orientation, gender identity (including gender-related appearance and behavior), partnership status, pregnancy (childbirth, breastfeeding, or related medical condition), age, physical or mental disability, medical condition, military or veteran status, status as a victim of domestic violence, sexual assault, or stalking, genetic information, marital status, ethnicity, alienage, citizenship status or any other protected classification, in accordance with applicable federal, state, and local laws. Consistent with the American’s With Disabilities Act, applicants may request accommodation needed to complete the application process. Please contact the People and Culture Department if you have any questions regarding this policy.

Salary : $21 - $24