What are the responsibilities and job description for the Guest Services - Front Desk Agent - Fairfield Inn & Suites, Plymouth, MA position at Lafrance Hospitality?
The Fairfield Inn & Suites by Marriott located in Plymouth, MA is currently searching for a charismatic and customer-oriented Front Desk Agent to join our team.
If you are an ambitious and guest-focused candidate with some weekend availability, we encourage you to apply for this Front Desk Agent position. A friendly and welcoming personality is exactly what we need to ensure our guests have an exceptional experience at the Fairfield Inn & Suites by Marriott. This is a golden opportunity for you to enhance your professional skills and unleash your potential!
That's not all - we have even more perks for you! With DailyPay, you can get paid any day you choose. And, if you refer someone after you join our team, you can earn up to $500!
Pay: $17 - $18 Per Hour
Schedule: AM Shift 6AM-2PM - Must have Weekend Availability
Job Type: Part-Time & Full-Time
Responsibilities:
- Maintain a warm, welcoming and professional demeanor while interacting with all guests.
- Check guests in and out of the hotel, ensure proper payment is received, special requests are noted & fulfilled, and accurate information is recorded.
- Answer the phone in a professional & helpful manner.
- Follow procedures on posting charges and settling guest accounts.
- Effectively address and resolve guest problems to increase guest satisfaction.
- Be knowledgeable of emergency procedures and Hotel policies.
- Practice punctuality for scheduled shifts.
Keywords: Hotel, Hospitality, customer service, front desk
- Customer Service Experience
- Hotel Experience is a plus but NOT required
- Reliability
- DailyPay - Get Paid Any Day!
- Brand Hotel Room Discounts
- Company Wide Hotel Room Discount Program
- Referral Bonus Incentive
- Retention Bonus Incentive
- Annual Review Program
- Extensive Room for Growth
- Paid Training
- 401K Matching
Salary : $17 - $18
