What are the responsibilities and job description for the Host position at Lagniappe Steak and Seafood?
Job Summary
We are seeking a friendly and organized Host/Host to join our dynamic team. The ideal candidate will be the first point of contact for our guests, ensuring a warm welcome and providing excellent customer service in a fast-paced restaurant environment. This role is essential in creating a positive dining experience and maintaining smooth operations.
Duties
- Greet guests as they arrive and provide them with menus, ensuring they feel welcomed and valued.
- Manage the seating chart and efficiently assign tables to optimize flow and minimize wait times.
- Answer phone calls promptly, taking reservations and providing information about the restaurant's offerings.
- Assist guests with inquiries regarding menu items, specials, and dietary restrictions, ensuring excellent guest relations.
- Collaborate with servers and kitchen staff to ensure timely service and guest satisfaction.
- Maintain cleanliness and organization of the host stand and dining area, creating an inviting atmosphere.
- Utilize POS systems, such as Aloha POS, for managing reservations and guest interactions effectively.
Requirements
- Previous experience in guest services or customer service roles, preferably in a restaurant or hotel setting.
- Strong communication skills with an emphasis on phone etiquette and interpersonal interactions.
- Ability to multitask effectively in a busy environment while maintaining attention to detail.
- Familiarity with food service operations and an understanding of basic menu items is preferred.
- A positive attitude, strong work ethic, and a passion for helping others are essential for success in this role.
- Must be able to work flexible hours, including evenings and weekends as needed.
Join our team as a Host/Host where your contributions will help create memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $8.00 - $10.00 per hour
Expected hours: 25 per week
Shift:
- 4 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $8 - $10