What are the responsibilities and job description for the Supervisor/Assistant Manager position at Lahaina Shave Ice?
Job Overview
We are expanding and seeking a dedicated and proactive Supervisor/Assistant Manager to join our growing team. In this role, you will support the daily operations of the shops, ensuring that tasks are completed efficiently and effectively. You will work closely with the management team to facilitate smooth operations, enhance team performance, and maintain high standards of customer service. The ideal candidate will possess strong communication skills and a solid understanding of retail sales and team management.
Responsibilities
- Assist in managing daily operations and workflow within the department.
- Support payroll processing and ensure accurate record-keeping of hours.
- Oversee retail sales activities, providing guidance to team members as needed.
- Maintain effective communication with staff and customers to enhance service quality.
- Demonstrate excellent phone etiquette when handling customer inquiries.
- Manage inventory levels and assist with stock replenishment.
- Participate in recruiting efforts for new team members.
- Help develop and manage departmental budgets to ensure financial efficiency.
- Operate cash registers accurately, ensuring all transactions are processed correctly.
Experience
- Previous experience in a supervisory or assistant role within a retail environment is preferred.
- Strong skills in payroll management and budgeting employee hours.
- Proven ability to manage teams effectively while fostering a positive work atmosphere.
- Excellent communication skills, both verbal and written, are essential for success in this position.
- Familiarity with cash register operations and stock management practices is beneficial.
If you are passionate about leading teams and enhancing operational efficiency, we encourage you to apply for the Supervisor/Assistant Manager position. Join us in creating an exceptional experience for our customers while developing your career in a supportive environment.
Job Types: Full-time, Part-time
Pay: $20.00 - $25.00 per hour
Expected hours: 20 – 40 per week
Shift:
- Day shift
- Evening shift
Work Location: In person
Salary : $20 - $25