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Dietary Supervisor

Lahey Hospital and Medical Center
Burlington, MA Other
POSTED ON 2/9/2025
AVAILABLE BEFORE 4/9/2025

Job Type: Regular

Time Type: Full time

Work Shift: Day (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Position Summary: Under general direction from the Cash Operations Manager and the Patient Services Manager, and performing within established hospital, Sodexho, and department guidelines, performs a variety of tasks associated with the direct supervision to staff working in assigned functional area(s) including Cafeteria, Sanitation, and Patient Trayline.

Job Description:

Hours Primarily 11:30-8:00 PM

Occasionally morning coverage 6:00-2:30 PM

Every third weekend

Essential Duties & Responsibilities including but not limited to:

Provides direct supervision of functional area including assignment of

personnel and accountability for qualitative and quantitative results.

Establishes and follows a work plan to ensure timely completion of assigned tasks.

Monitors and records steam table temperatures 3 times per meal, 7 days a week.  Maintains records in accordance with established guidelines.

Responsible for first level HR functions for assigned area(s):

  • Training needs assessment and coordination and/or delivery of training.
  • Documents and initiates corrective action relative to performance, time and attendance,
  • Interviews candidates.
  • Participates in aspects of performance appraisal and competence assessment activities for assigned staff.

Departmental/Supervisory Requirements:

  • Oversees set up, delivery and retrieval of functions when assigned.
  • Prepares weekly schedule providing adequate coverage for vacation and sick days.
  • Ensures that manager/director are made aware of any problems or potential situations as they arise.
  • Maintain timecards, attendance and in-service schedules.
  • Responsible for cash handling and reconciliation of registers when assigned.
  • Has oversight for effective/efficient operation of the patient tray line when assigned.
  • Monitors and enforces department standards, policies and procedures such as safety, dress codes, customer service and cleaning.

Attends all relevant in-service training.

Wear proper Lahey Clinic ID Badge and hand-washing badge while at work.

Organizational Requirements:

  • Maintains strict adherence to the Lahey Clinic confidentiality policy.
  • Incorporates Lahey Clinic Guiding Principles and Mission Statement into daily activities.
  • Complies with all Lahey Clinic Policies.
  • Complies with behavioral expectations of the department and Lahey Clinic.
  • Maintains courteous and effective interactions with colleagues and patients.
  • Demonstrates an understanding of job description, performance expectations, and competency assessment.
  • Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to our Customer Service standards.
  • Participates in departmental and/or interdepartmental quality improvement activities.
  • Participates in and successfully completes Mandatory Education.
  • Performs all other duties as needed or directed to meet the needs of the department.

Minimum Qualifications:

Education: High School graduate or equivalent plus additional coursework and/or training related to commercial foodservice and supervision of the same.

Licensure, Certification, Registration: Not required.

Skills, Knowledge & Abilities:  

  • Indepth working knowledge of relevant systems utilized or impacted by the department.
  • Expert interpersonal skills
  • Expert organizational skills
  • Demonstrates excellent oral and written communication skills.
  • Working knowledge of relevant State and Federal regulatory requirements and processes. Ability to use a pc and access relevant data.
  • Demonstrates a working knowledge of inventory control (first-in-first-out and related) principles.
  • Ability to speak and read English, and to follow oral and written direction/instructions.
  • Demonstrates the ability to communicate effectively with staff, colleagues, and customers.
  • Ability to spend the majority of each shift standing and walking.
  • Manual dexterity with both hands required.
  • Nature of duties may also allow for exposure to chemicals, some of which are corrosive, and broken glass.
  • In the absence of certain of these skills, demonstrates the ability to be thoroughly trained to meet organizational standards.

Experience:  Three (3) years related work experience in a commercial foodservice environment with at least one of those years in a supervisory or other leadership role. 


 

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled

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