What are the responsibilities and job description for the Scheduler II, General Surgery Department position at Lahey Hospital and Medical Center?
Job Type: Regular
Time Type: Full time
Work Shift: Day (United States of America)
FLSA Status: Non-Exempt
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Summary: Coordinates the scheduling for patient procedures and services.Job Description:
Scheduler II-General Surgery Department
8 AM to 4:30 PM
Location 41 Mall Road
Burlington, MA
The following statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities and skills required of this position.
Primary Responsibilities:
Schedules patients for procedures; post-operative appointments, pre-admission testing, testing, surgery, follow up and wait list process.
Notify patients in-person and via mail of scheduled procedures.
Ensures all communications are timely and provide complete details of procedure, location, and time and required.
Provides patients with information pertaining to testing and surgery.
Maintains multiple applications for scheduling of procedures & collection of patient data. Schedule location of procedure, medical staff & clinical resources.
Completes accurate & timely journal entries.
Collaborates with both internal & external partners to obtain resources. Maintains physician &/or surgeon's schedule. Registers patient & ensures demographic data is entered accurately.
Communicates schedules on a daily basis. Reviews with advisor. Updates staff with revisions. Posts schedules.
Acts as liaison to with internal departments and external resources and agencies.
Coordinates to ensure all paperwork is complete and preauthorization has been obtained. Obtains and processes referrals for procedures.
Oversees documenting of procedures and resources.
Maintains and tracks service and procedure to ensure procedures and equipment usage are captured. Generates log for review and enters revisions.
Coordinates to ensure all paperwork is complete and preauthorization has been obtained.
Contracts with vendors to coordinate delivery of equipment.
Coordinates delivery to patient's residence. Ensures resources for procedures are maintained and available for scheduled procedures.
Required Qualifications:
High School diploma or GED required.
3-5 years related work experience required.
Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.
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