What are the responsibilities and job description for the Service Delivery Manager position at Laiba Technologies?
Role : Service Delivery Manager
Location : Portland, Oregon, USA
- To manage and ensure that the project schedules are adhered to as per the client specifications and deliveries are as per the time and quality standards.
- To oversee quality assurance processes, ensuring adherence to coding standards , implementation of best practices and perform Value creation and KM activities.
- To ensure process improvement and compliance| and participate in technical design discussion and to review technical documents.
- To create project plans and keep track of schedule for on time delivery as per the defined quality standards.
- To work closely with the development team, On-site Engineers to understand technical requirements and work with them to address and resolve technical issues.
- Identify & flag potential risks and issues that may impact project timelines or quality, develop mitigation strategies / contingency plans to address risks and provide regular project updates to key stakeholders.
- Experience working in Support projects
- Project Management tracking and Monitoring
- Utility Domain Exposure
- Stakeholder Management
- Release Management
- Exposure to Jira, Service Now
- PMP Certification
Job Type: Contract
Pay: $60.00 - $70.00 per hour
Ability to Commute:
- Portland, OR 97222 (Required)
Work Location: In person
Salary : $60 - $70
