Cybersecurity Delivery Manager

Role – Cybersecurity Delivery Manager with implementation with IAM/PAM Projects -à We need

Location: Overland Park, Kansas OR Bellevue , WA

Day 1 Onsite : on the above mentioned location

Experience : 20 years 

Job Summary –

We are seeking a seasoned Cybersecurity/IAM Senior Delivery Manager with 20 years of experience in managing large-scale enterprise customers and delivering complex Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions. The ideal candidate should have strong technical expertise in IAM/PAM technologies and a proven track record of leading high-performing teams and driving customer success.

Roles and Responsibilities

·        Oversee the end-to-end delivery of large-scale IAM/PAM projects, ensuring successful completion within agreed timelines, scope, and budget.

·        Partner closely with the Executive Account Manager and Sr. Technical Lead to develop delivery strategies, pursue new business opportunities and ensure successful program execution

·        Act as a trusted advisor to customers, providing strategic guidance on IAM/PAM initiatives, roadmaps, and implementation best practices.

·        Manage the adoption of industry standards and frameworks for IAM/PAM solution delivery.

·        Lead technical teams in deploying, configuring, and integrating IAM/PAM solutions, including CyberArk, HashiCorp, SailPoint, and Microsoft Entra (Azure) ID/AD.

·        Serve as the primary escalation point for technical issues, ensuring swift resolution and minimal disruption.

·        Build and maintain strong relationships with customer stakeholders, fostering trust and satisfaction.

·        Conduct workshops and discussions to align technical solutions with business objectives.

·        Provide technical leadership to ensure solutions meet organizational security policies and compliance requirements.

·        Mentor and manage delivery teams, conducting performance reviews and identifying opportunities for upskilling.

·        Develop resource plans to optimize team performance and project delivery efficiency.

·        Collaborate with sales and pre-sales teams to identify and pursue business opportunities.

·        Create strategic roadmaps to enhance IAM/PAM maturity, compliance, and operational efficiency.

·        Stay informed on emerging trends and advancements in IAM/PAM and broader cybersecurity domains.

·        Manage multi-vendor environments and facilitate seamless integration of additional security tools and technologies.

·        Coordinate and lead major incident management calls, ensuring effective communication with internal and external stakeholders.

·        Collaborate with senior management to define operational strategies based on customer feedback and satisfaction metrics (CSAT).

·        Monitor delivery processes, identify areas for improvement, and implement measures to enhance customer satisfaction and operational excellence.

Skills & Qualifications

·        Bachelor’s degree in computer science, Information Technology, or related field.

·        Required certifications: At least one of the following: CISM / CISSP

·        Preferred certifications: PMP / PRINCE2

·        Strong communication and presentation skills, with the ability to effectively interact with technical and non-technical stakeholders.

Experience

·        20 years of professional experience in cybersecurity, with a strong focus on IAM/PAM architecture, deployment, and delivery.

·        Proven experience leading teams and managing complex projects in enterprise environments.

·        Demonstrated ability to manage multi-vendor environments and collaborate with cross-functional teams.

·        Experience in delivering IAM/PAM solutions aligned with regulatory compliance and risk management requirements.

Technical Expertise

·        Extensive hands-on expertise with tools like CyberArk Core PAS, SailPoint IdentityIQ/IdentityNow, HashiCorp and Microsoft Entra ID/AD.

·        Proficiency in authentication protocols such as SAML, OAuth, OpenID Connect, and LDAP.

·        Experience integrating IAM/PAM solutions with enterprise applications, cloud platforms (Azure, AWS, GCP), and directory services.

·        Deep understanding of privileged access security, identity lifecycle management, and secure authentication mechanisms.

·        Familiarity with additional cybersecurity technologies and tools for risk mitigation and compliance.

Additional Skills

·        Strong leadership and team management abilities, fostering a culture of excellence and collaboration.

·        Exceptional problem-solving skills with a customer-centric approach.

·        Ability to manage multiple critical projects simultaneously while maintaining high-quality outcomes.

·        Adept at conducting workshops, leading technical discussions, and facilitating training sessions for teams and stakeholders.

·        Flexibility and adaptability to work in dynamic environments and take on responsibilities outside the primary area of expertise.