What are the responsibilities and job description for the Appliance Repair Technician position at Lake Appliance Repair?
Position Overview
Lark’s Appliance Repair Tech is responsible for diagnosing, repairing, and maintaining various household appliances, including refrigerators, washers, dryers, ovens, and dishwashers. This role requires technical expertise, strong problem-solving skills, and excellent customer service abilities to ensure high-quality service and customer satisfaction.
Learn more about Lark Appliance Repair at www.larkappliance.com.
Key Responsibilities
Diagnosis and Repair:
- Inspect and troubleshoot appliances to identify issues.
- Perform repairs and replace parts as necessary.
- Ensure all repairs are completed efficiently and in accordance with safety standards.
Maintenance and Installation:
- Conduct routine maintenance on appliances to prevent future issues.
- Install new appliances, ensuring proper setup and functionality.
Customer Service:
- Communicate clearly with customers to explain problems and solutions, including transparent pricing.
- Provide exceptional service, addressing customer inquiries and concerns promptly.
Documentation:
- Maintain accurate records of repairs, services performed, and parts used using online software.
- Complete necessary paperwork and update service logs.
Inventory Management:
- Monitor and manage inventory of repair parts and tools.
- Order parts as needed to ensure timely repairs.
Compliance:
- Adhere to all safety regulations and company policies.
- Stay updated on industry trends, new technologies, and best practices.
Qualifications
- High school diploma or equivalent; technical training or certification in appliance repair is a plus.
- Proven experience as an appliance repair technician or similar mechanical role.
- Strong knowledge of electrical, mechanical, and plumbing systems related to appliances.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills; customer-service oriented.
- Valid driver’s license and a clean driving record.
Physical Requirements:
- Ability to lift and move heavy appliances (up to 80 lbs).
- Comfortable working in residential homes.
Benefits
- Competitive pay and performance-based incentives.
- Health, dental, and retirement benefits after three-month probation period.
- Ongoing training and professional development opportunities.
- Company-provided tools and vehicle.
Application Process
Interested candidates should submit their resume detailing their relevant experience to info@larkappliance.com.
Job Types: Full-time, Part-time
Pay: $25.60 - $30.00 per hour
Expected hours: No less than 20 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
- Safety equipment provided
- Tools provided
Schedule:
- Day shift
Supplemental Pay:
- Bonus opportunities
Work Location: On the road
Salary : $26 - $30