What are the responsibilities and job description for the Activites Coordinator (Boat Captain) position at Lake Austin Spa Resort?
Job Summary: We are seeking a skilled and responsible individual to join our Lake Activities team as a Boat Captain. The ideal candidate will have at least two years of boating experience and a passion for providing exceptional customer service. As the captain, you will be responsible for ensuring the safety of all passengers, operating the boat efficiently, and creating an enjoyable experience for everyone on board. Adherence to local waterway laws and a Texas Boaters Certification is a must.
Key Responsibilities:
- Operate the fleet of LASR boats safely and efficiently, ensuring adherence to all LASR guidelines and protocols
- Provide excellent customer service to passengers, creating a welcoming and positive experience
- Monitor weather conditions and adapt excursions as needed to maintain safety
- Enforce and follow all boat safety rules, including speed limits and environmental regulations
- Conduct routine maintenance checks on the boat to ensure it is in good working condition
- Report any accidents, injuries, or safety hazards immediately to management
- Assist in cleaning and maintaining the boat after each trip
- Maintain a professional and friendly demeanor when interacting with customers and team members
Qualifications:
- Must be at least 21 years of age
- Minimum of two years of boating experience
- Texas Boater’s Certification
- Current TDL with clean driving record
- Strong knowledge of lake boating safety procedures and navigation
- Excellent communication and interpersonal skills
- Ability to remain calm in stressful or emergency situations
- Customer service-oriented with a positive and approachable attitude
- Ability to work independently and as part of a team
- Flexible schedule, including weekends and holidays
Preferred:
- Water Safety/Rescue Certification a plus
- First Aid and CPR certification
- Experience as a water sports instructor for wake surfing, wake boarding, and waterskiing
Physical Requirements:
- Ability to stand, sit, and walk for extended periods
- Must be able to lift and carry up to 50 lbs
- Must be comfortable working outdoors in varying weather conditions
Lake Austin Spa Resort offers all-inclusive vacation packages, which include accommodations in one of 40 charming lakeside guest cottages across 12 landscaped grounds, three gourmet meals daily, indoor and outdoor fitness activities and classes, and a selection of more than 100 spa and body treatments in the 25,000-square foot spa.
What makes Lake Austin Spa Resort an incredible, rewarding place to work? It's the talented team, community, tranquil surroundings, and, most importantly, the ability to care for and provide exceptional service to our guests.
What We Believe (our Ethos):
- Shared accountability
- Humility and kindness
- Creative problem solving
- Collaboration & community
- Do well and do good
Benefits
- Complimentary, Wellness Classes
- Growth Opportunities
- Community Atmosphere
- Employee Discounts
- Employee Recognition
- Health, Dental, Vision & 401k
Lake Austin Spa Resort in an EOE/M/F/D/V and eVerify employer.