General Manager (GM)

Position Title: General Manager

Location: Lanark, Illinois

Reports To: Board of Directors

Job Summary: The General Manager (GM) position is an opportunity to join a large scale (5,000 acre), resident owned community with a wide array of amenities and member services. They must also be able to lead a strong and capable team of key managers, member services, finance, and infrastructure. This position is responsible for oversight of all operations and management of LCA.

This position may require the employee to work in excess of 40 hours per week as needed.

Key Responsibilities:

Administrative Management:

• Serve as the primary point of contact for residents, addressing inquiries, concerns, and requests promptly and professionally.
• Maintain accurate records and documentation related to operations, meetings, and resident communications.
• Organize and attend board meetings, providing support, and assisting with the development of meeting agendas and minutes.

Financial Management:

• Develop and manage the annual budget, ensuring fiscal responsibility and transparency.
• Oversee the collection of association dues and fees, ensuring timely payments.
• Work with auditors to maintain accurate financial records and prepare financial reports for the board.

Property and Facility Management:

• Supervise and manage maintenance and repair projects within the community, including landscaping, common areas, and amenities.
• Collaborate with vendors, contractors, and service providers, ensuring quality services and cost-effectiveness.
• Implement preventive maintenance programs to extend the lifespan of community assets.

Regulatory Compliance:

• Stay informed about local, state, and federal regulations affecting homeowners' associations.
• Ensure compliance with all relevant laws, regulations, and bylaws.
• Assist the board in drafting and updating community rules and regulations.
• Illinois Community Association manager license required (upon hire or within 6 months)

Community Engagement:

• Foster a sense of community by organizing social events, meetings, and activities.
• Promote open communication and engagement among residents and the board.
• Act as a mediator in conflict resolution among residents when necessary.

Security and Safety:

• Implement and oversee security measures to ensure the safety of residents and property.
• Develop emergency response plans and coordinate with local authorities when needed.
• Monitor and address safety hazards within the community.

Board Support:

• Provide regular updates and reports to the Board of Directors.
• Offer guidance and recommendations to the board on community improvements and investments.
• Collaborate with the board to ensure the association's goals and objectives are met.

Qualifications:

• Bachelor's degree in Business Administration, Property Management, or related field (preferred).
• Previous experience in POA management or property management.
• Strong knowledge of POA regulations, laws, and bylaws.
• Excellent communication, organizational, and problem-solving skills.
• Proficiency in financial management and budgeting.
• Customer-service-oriented with the ability to work effectively with residents and vendors.
• Familiarity with property management software and tools (e.g., accounting software, communication platforms).

PHYSICAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Balancing: Maintaining body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Standing: Remaining upright on the feet, particularly for sustained periods of time.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
• Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
• Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
• Medium work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or assembly at distances close to the eyes.
• The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of structures.

WORK ENVIRONMENT

Office/Outdoor environment.

Job Type: Full-time

Pay: $90,000.00 - $120,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Experience level:

• 4 years

Weekly day range:

• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $90,000 - $120,000