What are the responsibilities and job description for the Account Manager: Group Sales & Activation position at Lake Country DockHounds?
Responsibilities - Individual Sales Contributor Duties:
· Make sales calls both in person and via phone/email to recruit new business and develop retain existing group sales ticket business for WBC Park events, facility rentals and DockHounds games.
· Develop and execute on ticket sales initiatives that are directly in line with an annual group ticket sales quota that will be established for each calendar year
· Coordinate and communicate all aspects of group outings. Set up group areas as needed for fan account and collaborate with other team members to ensure outing properly setup and executed
· Maintain an updated CRM system and maintain accurate records of all prospecting activities and closed sales
· Attend and actively participate in weekly sales meetings by providing input on creative sales ideas and feedback on progress towards sales goals
· Build relationships with accounts and prospects through seat visits and reach out campaigns
· Analyze target market and create plans for engagement
· Consistently meeting or exceeding individual sales goals and reach out requirements
· Working well within a competitive team environment that seeks to stimulate collaboration and support amongst team
· Assisting ticket department with ticket fulfillment duties and other support-related tasks
· Work weekends, nights, special events or other venue duties as assigned with a requirement to be in attendance during all home games during the regular DockHounds season and playoffs if applicable
· Continually increase the branding and image of WBC Park & the Lake Country DockHounds through face-to-face sales interaction, attending community events and different networking opportunities, along with supporting charitable and non-for-profit initiatives
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
Bachelor's degree (B.A.) from four-year college or university; and two to three years of experience in event presentation/game operations/live events. Prior sales management experience is preferred. A successful candidate should showcase excellent communication skills with the ability to have effective and frequent dialogue with prospects, fans, corporate partners and account managers.
Computer Skills:
To perform the job successfully, an individual should have knowledge of Microsoft office software including Word, Excel, PowerPoint, Access, Outlook, and Internet Explorer.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.