What are the responsibilities and job description for the Stadium Operations Manager position at Lake Country DockHounds?
Responsibilities
Stadium Operations:
· Direct the stadium operations staff and provide all the operational coordination for stadium events, repairs, and projects; Coordinate all major events held in the stadium.
· Supervise and administer all stadium related contracted services.
· Identify improvement projects for stadium; Solicit competitive pricing, obtain necessary approvals; liaison with contractors, review and approve work completed.
· Check building for preparedness on game day, events & rentals; review game day event sheets; review stadium checklists.
· Maintain common areas in facility. Should always be clean.
· Provide any operational support and staff needed for special events, game days, or hospitality functions.
· Maintain offices, grounds and all other parts of the stadium and surrounding property.
· Organize and secure all stadium storage areas.
· Develop and maintain good working relationships with local municipal bodies (county and local police, fire department, traffic control) to ensure and enhance the success of both the long-range planning process, as well as the day to day operating environment.
· Provide any operational support and staff needed for special events, game days, or hospitality functions.
· Maintain offices, grounds and all other parts of the stadium and surrounding property.
· Organize and secure all stadium storage areas.
· Develop and maintain good working relationships with local municipal bodies (county and local police, fire department, traffic control) to ensure and enhance the success of both the long-range planning process, as well as the day to day operating environment.
Facility Field & Cage Rentals:
· Coordinate all facility rentals from outside groups on the field throughout the season
· Maintain up to date schedule of booked and available dates
· Coordinate all contracts, waivers & invoicing for renters and keep up with delinquent payments.
· Coordinate all communication to renters and BRB staff.
· Manage staffing and concession needs.
· Maintain an updated CRM system and maintain accurate records of all prospecting activities and closed sales.
Parking Volunteers:
· Coordinate all DockHounds games volunteer groups.
· Maintain up to date schedule of booked and available dates.
· Communicate with group leaders meeting time and place.
· Coordinate donation check back to volunteers in a timely manner.
Management:
· Assisting in scheduling staff for games and events.
· Assisting in management of staff at games and events.
· Assist with training all game-day employees and seasonal hires in box office tasks, as well as ensuring their comprehension and support of a positive customer experience.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience:
Bachelor's degree (B.A.) from four-year college or university; and two to three years of experience in event presentation/game operations/live events. Individual must have a proven track record in facilitating game operations and special events, as well as experience in managing staff.
Computer Skills:
To perform the job successfully, an individual should have knowledge of Microsoft office software including Word, Excel, PowerPoint, Access, Outlook, and Internet Explorer.
Language Skills:
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.