Relief Staff Facilitator - Family Visitation Center (Bilingual - Spanish/English)

Req# ASP-RS-FVC-2024-01

Location: Round Lake Beach, Illinois, United States

Job Category: Family Visitation Center

Date posted: November 20, 2024

Empowering growth. Building future. Cultivating resilience

At A Safe Place, we are united by our mission to empower survivors of domestic violence and human trafficking. No matter your role at A Safe Place, your work makes a profound impact on individuals and families striving for a life free from violence. You'll experience a sense of purpose throughout our organization, knowing your efforts contribute to the healing and empowerment of countless lives.

Our Family Visitation Center ("FVC") promotes the safety and well-being of families and children who have experienced domestic violence, child abuse, sexual assault, and/or stalking through the provision of two essential services: court-ordered supervised visitation and monitored custody exchanges.

For over 48 years, A Safe Place has been a beacon of hope in Lake County, offering comprehensive programs that empower survivors to rebuild their lives with dignity and support.

Together we create a community of strength, resilience, and change, where every survivor finds support and hope. Join us at the forefront of empowerment, where your commitment transforms lives daily.

Your role at A Safe Place

As the FVC Relief Staff Facilitator, you'll closely supervise parent/child visitations and child custody exchanges and promote a positive and non-judgmental atmosphere and visiting experience for all children and families.

What you’ll be doing:

• Conducts adult and child orientations.
• Supervises visits and custody exchanges between children and non-custodial parents as ordered by the court in domestic violence cases.
• Intervenes and redirects visiting parents and children, as appropriate, to ensure safety and well-being of children, parents and staff.
• Maintains accurate notes and up-to-date case files on each family.
• Ensures client compliance with visitation center policies.
• Recognizes and responds quickly to potential threats to safety for clients, staff and self, using conflict resolution and de-escalation techniques, and documents concerns and critical incidents, as appropriate.
• Assists in general upkeep of the facility, including organizing visitation and storage rooms, sorting donations, cleaning/disinfecting toys, restocking supplies, etc.
• Engage clients authentically while maintaining professional boundaries to foster trust and rapport.
• Maintain integrity in all interactions with clients and colleagues, adhering to ethical standards.
• Collaborate effectively as a team player within the organization.
• Perform additional duties as assigned.
• Must complete and pass IM CANS training certification, within the first month of hire.
• Must complete 40-hour Domestic Violence training, within the first month of hire.
• Must complete Safe Zone, Mandated Reporter, and other assigned trainings within first 60 days of hire
• Participate in all required meetings, training, and team activities, performing additional duties as assigned.

What you’ll bring:

• Bachelor's degree in social work, counseling, or related field, is strongly preferred.
• 3-5 years of working with victims of domestic violence or within the criminal justice system may be considered.
• Bilingual Spanish is preferred.
• Extensive experience in crisis intervention, case management, and advocacy, emphasizing client empowerment through counseling and active listening.
• Strong trauma-informed skills, with exceptional communication, interpersonal abilities, and conflict resolution, maintaining sensitivity and confidentiality in crisis situations.
• Cultural competence, ethical practice, and sensitivity to diverse backgrounds, including being an ally for diverse populations, particularly LGBTQIA and BIPOC DV survivors.
• Commitment to professional ethics, such as adherence to the NASW Code of Ethics.
• Proficient in Microsoft Office products, including Outlook and Teams.
• Ability to manage time effectively, organize, track statistical information, and prioritize daily tasks.
• Deep commitment to supporting survivors and children, aiming to foster a society free from violence, and thriving in a collaborative environment.
• Familiarity with domestic violence dynamics and its effects on survivors and children.
• Awareness of the unique challenges faced by diverse survivor populations.

What you'll experience:

• Facilitator Hours: Monday to Thursday: 12:30 PM - 8:00 PM/ Friday: 10:30 AM - 6:30 PM/ Saturday: 8:30 AM - 4:30 PM/ Sunday: 10:30 AM - 6:30 PM
• Flexible Schedule: The FVC Relief Facilitator is required to work a minimum of two shifts per month, including evenings, weekends, and holidays, to meet program demands.
• Work Settings: From a professional office to secure and confidential emergency shelters.
• Physical Requirements: Capable of lifting 20 pounds, navigating stairs, and moving throughout our facilities.
• Service Commitment: Must meet 70% direct service target; 60% for supervisory roles.
• Team Engagement: Commitment to attend 70% of staff meetings, as assigned.
• Community Involvement: While participation in company and community events is optional, some roles may require your presence at outreach activities.
• Travel: Community outreach, training, and other duties may be required.
• Transportation: Must have reliable transportation, a valid driver's license, and active auto insurance.

Benefits:

• Full-Time Employees: Benefit from a comprehensive package that includes health, dental, vision insurance, a flexible spending account (FSA), 401(k) retirement plan, paid time off, an Employee Assistance Program, and a company-paid lunch break.
• Part-Time, Interns, Contractors: While these positions do not include benefits, they offer valuable experience and flexibility in work-life balance.

Compensation:

• Estimated Base Rate: $20.00 to $25.00 hourly, paid bi-weekly (26 pay periods).
• Determination: Individual compensation will be determined by grant funding, skills, expertise, experience, and other relevant factors.
• Employment Authorization: Applicants must be authorized to work in the U.S. without visa sponsorship or transfer.

Reasonable Accommodation Statement:
A Safe Place is committed to providing reasonable accommodation for qualified individuals with disabilities in our hiring process. If you need assistance or accommodation due to a disability, please contact us at careers@asafeplaceforhelp.org to discuss your specific needs.

Equal Employment Opportunity
A Safe Place is committed to equal employment opportunity and does not discriminate on the basis of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, veteran status, disability, or any other characteristic protected by law.