What are the responsibilities and job description for the Support Services Supervisor position at Lake County Illinois?
General Description
Are you looking for a challenging role within an organization that provides rewarding compensation, an excellent benefit package and career growth opportunities? If so, Lake County Government is the place for you. Comprised of nearly 3,000 employees, it is our goal to positively serve the residents of Lake County while working with a purpose. We believe our employees should take pride in the work they accomplish while truly respecting a collaborative work environment.
As the Support Services Supervisor, you will be responsible for all day-to-day operations of the Lake County print shop and mail room. Your responsibilities will involve managing a staff, covering any staff members that are off, and finding a solution to daily problems and machine outages as to keep production of mail and print going.
Essential Functions
- Managing staff.
- Directing, planning, assigning, reviewing, training and evaluating work assignments.
- Problem solving.
- Proficiency running printing equipment and software, mail equipment and software.
- Preparing department budget and maintaining detailed cost sheets.
- Customer Service
- Ordering supplies from various vendors.
- Monthly billing.
- Completing annual performance appraisals for staff.
- Reviewing hardware and software to reduce costs of services.
- Preparing and analyzing bid specifications for equipment and other contracts used in the division; and managing those contracts throughout the awarded term.
- Meeting with user agencies to determine their needs and coordinating tasks providing these needs.
Knowledge Skills Abilities and Education Required
- Excellent people skills working with staff, customers and vendors.
- Strong knowledge of printing.
- Strong knowledge of mail and USPS guidelines.
- Experience running Canon b/w and color production printers.
- Experience with Canon Prisma Prepare software.
- Experience with Bulk Mailer software – able to create and use custom templates.
- Experience creating, manipulating and printing variable documents in Prism DocForm software.
- Experience running high speed folding machine.
- Experience printing large format posters.
- Experience using various finishing equipment for cutting, mounting, laminating, drilling, punching & binding.
- Experience running high speed folding and inserting machines.
- Experience running high speed mail postage machines.
- Experience working in Adobe Pro software.
- Experience working in Excel software.
- Experience working in Microsoft Word software.
- Strong organizational skills and the ability to manage multiple jobs efficiently.
- Has driver's license and can drive a pickup/delivery van.
- Able to lift 50 lbs.
- Requires 8 years of related experience.
Supplemental Information
Lake County offers a competitive salary and benefit package. We also offer flexible working hours, and a comprehensive wellness and training program. Visit our Prospective Employee page to get additional information on why you should work for Lake County!
Any offer of employment is contingent upon the successful completion of a background screening, drug testing and may include a pre-employment medical exam.
Lake County is committed to being a diverse and inclusive workplace and is proud to be an Equal Opportunity Employer (EOE).
