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Counselor II - 1st shift - Crisis Care Program

Lake County
Waukegan, IL Part Time
POSTED ON 2/6/2025
AVAILABLE BEFORE 4/5/2025
The Counselor II is a valuable member of our Crisis Care/Respite Program. Since 1983, the Crisis Care Program has provided a 24/7 crisis line and an 8-bed, voluntary, inpatient, 24/7 respite stabilization program for clients in crisis. Since 2018, the Crisis Care Program has also provided services to Lake County residents who call 988 and is currently one of six locations in the state to do so.  

To be successful in this role, we are looking for someone who can:
  • Provide crisis/respite intervention services to clients via the crisis hotline, in-person, and clients in the inpatient residential unit.  
  • Evaluate and assess clients for level of care.   
  • Prepare and implement treatment plans with clients.  
  • Provide therapeutic and supportive services to clients, including individual, group, and case management.  
  • Responsible for unit coverage and emergency telephone interventions.

Scheduled Hours: 16 hours a week
  • (8-4:30pm)
  • Rotating weekends and some on-call responsibilities. 
  • $5.00 per hour shift differential for working hours deemed eligible for shift and weekend premium.


  • Provides direct crisis intervention services to clients including organizing and facilitating individual and group treatment and activities, supervision of the milieu and case management and outreach.
  • Collaborates with client and the treatment team to develop, review and update treatment goals and referrals both internally and externally.
  • Provides education and direction to clients, family members and/or significant others. 
  • Organizes and participates in treatment-related clinical conferences and staffings on assigned clients. Reports client progress, behavior problems or need for medication evaluation to program supervisors/physicians/psychiatrists regularly.
  • Responds to inquiries, gives appropriate information and referrals, and documents, if necessary.
  • Conducts crisis intervention/evaluation/referral to persons who present themselves at the program. 
  • Performs initial evaluations and assessments of potential clients regarding their appropriateness for participation in the program. Provides ongoing assessment of client’s progress/growth.
  • In residential programs, provides coverage of the unit/site, ensuring 24-hour coverage is maintained at all times. In outpatient programs, provides weekend or evening coverage as required.
  • Works with clients to secure and maintain entitlements, housing and other needed services.
  • Bachelor’s degree in a related field, or
  • Bachelor’s in any field and two (2) years’ experience, or
  • High School diploma or GED and five (5) years’ experience
  • Must possess a valid driver’s license 

As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years. We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community. 

Additional information about the Lake County Health Department, our culture, and why you should join our team can be found at https://lakecountyil.attract.neogov.com/health-department.

Currently, you must reside in Illinois or Wisconsin to work for the Lake County Health Department. Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam. 

The Lake County Health Department and Community Health Center is an Equal Opportunity Employer.  We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics. 

Salary : $5 - $22

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