Nurse Care Coordinator (RN) - Women's Health

The Nurse Care Coordinator in our Women's Health program works in collaboration and continuous partnership with chronically ill or “high-risk” patients and their family/caregiver(s), clinic/hospital/specialty providers and staff, and community resources in a team approach. The Nurse Care Coordinator will entail spending half of the day conducting one-on-one extended patient meetings as well as follow-up with patients, family/caregiver(s), providers, and community resources via secure email, phone calls, text messages, and other communications.

• Serve as the contact point, advocate, and informational resource for patients, care team, family/caregiver(s), payers, and community resources 
• Work with patients to plan and monitor care in assessing patient’s unmet health and social needs, developing a care plan with the patient, family/caregiver(s) and providers (emergency plan, health management plan, medical summary, and ongoing action plan, as appropriate), monitoring adherence to care plans, evaluating effectiveness, monitor patient progress in a timely manner, and facilitate changes as needed.
• Create ongoing processes for patient and family/caregiver(s) to determine and request the level of care coordination support they desire at any given point in time 

• Facilitate patient access to appropriate medical and specialty providers 
• Educate patient and family/caregiver(s) about relevant community resources 
• Facilitate and attend meetings between patient, family/caregiver(s), care team, payers, and community resources, as needed 
• Cultivate and support primary care and specialty provider co-management with timely communication, inquiry, follow-up, and integration of information into the care plan regarding transitions-in-care and referrals 
• Assist with the identification of “high-risk” patients (the chronically ill and those with special health care needs), and add these to the patient registry (or flag in EHR) 
• Attend all Care Coordinator training courses/webinars and meetings 
• Provide feedback for the improvement of the Care Coordination Program
• Provide nursing guidance for the Patient Access Center 
• Provide health education to patients across risk categories
• Provide care in line with standard practice guidelines

• Illinois licensure as a Registered Nurse or Verification of application upon hire and completion of Illinois licensure by reciprocity within six months of the initial date of employment.
• 3-5 years’ experience in clinical or community resource settings
• Care coordination and/or case management experience is desirable.
• Experience with electronic health record systems and reports highly preferred.

As the largest human service provider in Lake County, we believe that services must be available without barriers. No residents are turned away due to the inability to pay. We believe in providing services in an environment of mutual respect, free of discrimination or bias. Whether assuring accessible and effective care, impacting policy, or assessing and monitoring risks, the Lake County Health Department and Community Health Center has been an essential part of the public health system in Lake County for 60 years.We are looking for passionate, qualified team members who can help make a difference in our agency and, most importantly, in our community. 

Additional information about the Lake County Health Department, our culture, and why you should join our team can be found athttps://lakecountyil.attract.neogov.com/health-department.

At this time, you must live in Illinois or Wisconsin to be eligible to work at Lake County Health Department. You can find oursalary gradesat https://www.lakecountyil.gov/4515/Salary-Grades. For unionized positions, a list of ourcollective bargaining agreements can be found here: https://www.lakecountyil.gov/2686/Collective-Bargaining-Agreements. 

Any offer of employment is conditioned on the successful completion of a background screening, drug and alcohol testing and may include a pre-employment medical exam.

The Lake County Health Department and Community Health Center is an Equal Opportunity Employer.  We evaluate qualified applicants without regard to race, color, religion, sexual orientation, gender identity or gender expression, national origin, disability, veteran status, and other protected characteristics. 

Salary : $31