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Social Services Director

Lake Forest Senior Living at Mountain Home
Mountain Home, AR Full Time
POSTED ON 3/1/2025
AVAILABLE BEFORE 5/25/2025

Lake Forest Senior Living at Mountain Home -

Duties and Responsibilities

Administrative Functions

  • Plan, develop, organize, implement, evaluate, and direct the social services programs of the Facility.
  • Assist in the development, administering, and coordinating of department policies and procedures.
  • Keep abreast of current federal and state regulations, as well as professional standards, and make recommendations on changes in policies and procedures to the Administrator.
  • Review department policies and procedures, at least annually, and participate in making recommended changes.
  • Develop and implement policies and procedures for the identification of medically related social and emotional needs of the resident.
  • Participate in community planning related to the interests of the Facility and the services and needs of the resident and family.
  • Participate in discharge planning, development and implementation of social care plans and resident assessments.
  • Interview resident and families in a private setting, as necessary.
  • Perform administrative requirements, such as completing necessary forms, reports, etc., and submitting such to the Administrator, as required.
  • Involve the resident and family in planning social service programs when possible in a private setting.
  • Assist in arranging transportation to other facilities when necessary.
  • Refer resident and families to appropriate social service agencies when the Facility does not provide the services or needs of the resident in a private setting.
  • Provide information to resident and families as to Medicare and Medicaid, and other financial assistance programs available to the resident.
  • Provide consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the resident through the development of social service programs.
  • Assist in the review and updating of Social Services Department’s job descriptions, annually.
  • Assume the authority, responsibility, and accountability of directing the Social Service Department.
  • Maintain a quality working relationship with the medical profession and other health related facilities and organizations.
  • Review and evaluate the department’s work force and make recommendations to the Administrator.
  • Coordinate social service activities with other departments, as necessary.
  • Make written and oral reports and recommendations to the Administrator concerning the operation of the Social Service Department.
  • Keep abreast of economic conditions and situations and recommend to the Administrator adjustments in social services that assure the continued ability to provide daily social services.
  • Review and develop a plan of correction for social service deficiencies noted during survey inspections and provide a written copy of such to the Administrator.
  • Review departmental complaints and grievances from personnel and make written reports to the Administrator of action(s) taken. Follow Facility’s established procedures.
  • Develop, implement, and maintain an ongoing quality assurance program for the Social Services Department.
  • Participate in Facility surveys (inspections) made by authorized government agencies, as necessary or as may be directed.
  • Interview residents, or family members, as necessary, in a private setting to obtain social history.
  • Assure that social service progress notes are informative and descriptive of the services provided and of the resident’s response to the service.
  • Maintain a reference library of written material, laws, standards of practice, etc., necessary for complying with current standards and regulations, and that will provide assistance in maintaining quality social service.
  • Develop and maintain a community and social services referral file of agencies and organizations that provide assistance to residents.
  • Involve the resident and family in planning objectives and goals for the resident.
  • Meet with administration, medical and nursing staff, as well as other related departments in planning social service programs and activities.

Care Plan and Assessment Functions

  • Develop preliminary and comprehensive assessments of the social service needs of each resident.
  • Develop a written plan of care for each resident that identifies social problems and needs of the resident and the goals to be accomplished for each problem or need identified.
  • Ensure that social services components of the MDS are completed and signed on a timely basis.
  • Monitor the Facility’s QI, QM, and survey reports relative to social services and make recommendations to correct identified problem areas.
  • Encourage the resident or family to participate in the development and review of resident’s plan of care.
  • Assist in the scheduling of care plans and assessments to be presented and discussed at each committee meeting.
  • Ensure that all social services personnel are aware of the care plan and that care plans are used in providing daily social services to the resident.
  • Review nurses’ notes to determine if the care plan is being followed. Report problem areas to the Director of Nursing Services.
  • Resident Rights

  • Ensure that all social services personnel are knowledgeable of the resident’s rights and responsibilities including the right of refusal.
  • Review complaints and grievances made by the resident and make a written and oral report to the Administrator indicating what action(s) were taken to resolve the complaint or grievance. Follow Facility’s established procedures.
  • Maintain a written record of the resident’s complaints and / or grievances that indicates the action taken to resolve the complaint and the current status of the complaint.
  • Provide residents with information concerning resident rights, living wills, etc. Explain as necessary.
  • Participate in resident and group council meetings as requested and provide support services to such council.
  • Must adhere to all HIPAA requirements.
  • Education

  • A Master’s Degree in social work preferred. Must possess, as a minimum, a Bachelor’s Degree in social work, sociology, special education, rehabilitation counseling, psychology, or any other specialized intellectual instruction directly related to social work or have a bachelor’s degree with a certified license by the state.
  • Experience

  • Must have, as a minimum, 2 plus years’ experience in a supervisory capacity in a hospital, nursing care facility, or other related medical facility.
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