Recreation Attendant

Description

LJA Mission Statement:

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.  

Essential Functions

• Must possess excellent hospitality skills and a strong desire to foster an attitude of Christian hospitality to “exceed guest expectations”.

• Responsibilities will include assisting in all recreation areas such as; pool, boats, mini golf, shuffleboard, gym and café.

• Responsible for assisting the Recreation Manager advertise and coordinate tournaments such as; regatta races, shuffleboard, mini golf, volleyball, etc.

• Assist guests with watercraft rental to include; canoes, kayaks, wind boards. 

• Responsible for retrieving and storing all recreation equipment at the end of the day.

• Maintain recreation equipment to ensure it is in good working order daily. End of shift cleaning of equipment and general maintenance.

• Responsible for monitoring the pool deck and bathhouse area and attending to guest needs. 

• In the event of an emergency, must be certified and able to perform the following duties; CPR and/or First Aid, rescue boat operation, lifeguard preferred.

• Routinely monitor and clean recreation area(s), including but not limited to; Pool, bathhouse, restrooms, beach area, mini golf course, tennis courts, shuffleboard courts, horseshoe pits, volleyball and basketball courts, and any other ‘recreation’ area as assigned.

• Responsible for sweeping/blowing leaves off all courses, courts and pits.

• Monitor horseshoe pits and shuffleboard courts for weeds. Responsible for pulling weeds as necessary.

• Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor or the Human Resources department.

• Perform other duties and responsibilities as assigned and required to assure the success of Lake Junaluska mission and purposes.

Qualifications

Knowledge, Skills and Abilities

• A combination of education and experience equivalent to a minimum of 1 year relevant experience in camp recreation/activities.

• Hospitality experience strongly desired.  

• CPR/First Aid certified. Reimbursement or on-the-job certification is offered. 

• Valid Driver’s License

• Lifeguard Certified preferred

• Must be able to communicate with Recreation manager through a variety of communication methods, i.e. Email, text or phone.

• Must maintain a positive attitude and put the Guests needs as a top priority.

• Must have demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service.

• Must be flexible and able to adapt to changing needs, multiple task demands, and work structures.

• Ability to read and comprehend instructions, short correspondence, emails, and memos.

• Ability to effectively present job related information upon request to customers, clients, and employees of the organization. 

• Proven computer skills, organizational skills, and interpersonal skills are required.  

• Ability to solve practical problems and handle a variety of customer, clients and employee questions. 

• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule formats.

• Must be willing to work a flexible schedule.

Performance/Success Factors

• Be punctual to work and other related functions

• Performs well in a team environment

• Complete work in a timely, accurate, and thorough manner

• Ability to prioritize daily tasks and events.  

• Perform routine duties with minimal supervision.

• Provide leadership to other staff through work ethic and the sharing of knowledge and skills.

• Strives for excellence in all tasks and duties and fosters an attitude of “exceeding guest expectations”.

• Able to work independently but operate within LJA policy guidelines using independent judgment.

Working conditions

• Moderate to heavy physical activity performing strenuous and non-strenuous activities with moderate to loud noise. 

• Primarily working outdoors exposed to elements such as; heat, sun, cold, snow, rain and wind.

• Ability to coordinate work, continuously moves about, able to stand, walk and sit for prolonged periods of time.

• Manual dexterity to handle or feel, reach with hands and arms, climb or balance, stoop, kneel, and also lifts or otherwise move objects weighing up to 75  pounds.

• Ability to talk to and hear staff and customer requests.

• Must have adequate vision to carry out daily activities. Good peripheral vision is necessary.

• Work schedule; Recreation area is open Monday – Sunday, with nights, weekends, and holidays as required.

Lake Junaluska is an Equal Opportunity Employer