Description

LJA Mission Statement:

The mission of Lake Junaluska is to be a place of Christian hospitality where lives are transformed through renewal of soul, mind and body.

Essential Functions

• Maintain cleanliness of serving and dining areas.
• Provide wait services to guests in a pleasant, efficient, helpful manner during regular dining and/or special events and functions.
• Keep the grade A health standards and meet the customer needs.
• Prepare the dining room, or special event location serving areas before a function.
• Be on time to all functions.
• Must possess excellent hospitality skills and a strong desire to foster an attitude of exceeding guests expectations.
• Comply with all safety policies, practices and procedures and report any unsafe activities or conditions immediately to supervisor or the Human Resources department.
• Follow posted duties for specific meals and events.
• Wear and maintain clean, pressed staff uniform, to include wearing name tag.
• Perform other duties and responsibilities as assigned and required.

Qualifications

Knowledge, Skills and Abilities

• Requires any combination of education and experience equivalent to a high school diploma and 1-3 months relevant food service experience, preferably banquets and special event catering.
• Hospitality experience strongly desired.
• Must have demonstrated good communication skills, client relation skills, and a commitment to providing responsive and conscientious customer service.
• Must be flexible and able to adapt to changing needs, multiple task demands, and work structures.
• Ability to read and comprehend instructions, short correspondence, emails, and memos.
• Ability to effectively present job related information upon request to customers, clients, and employees of the organization.
• Proven organizational skills and interpersonal skills are required.
• Ability to solve practical problems and handle a variety of customer, clients and employee questions.
• Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule formats.
• Must be willing to work a flexible schedule.

Working conditions

• Moderate to strenuous physical activity work.
• Well-lighted, heated and/or air-conditioned indoor kitchen/dining room setting with adequate ventilation; with moderate to loud noise.
• Physical demands: able to lift up to 50 pounds, manual dexterity sufficient to reach/handle items
• Manual dexterity to perceive attributes of objects and materials
• Climb, balance, stoop, kneel; frequently moves about, able to stand and walk for extended periods,
• At times, be outdoors in all weather conditions.
• Must be able to frequently move from building to building pushing food carts and/or carrying objects up to 50lbs.
• Vision: must be able to see close, have good vision to perform daily duties.
• Monday through Sunday, nights, weekend, holiday, OT, as needed.

Lake Junaluska is an Equal Opportunity Employer