Application Engineer

Salary : $54,896.00 - $60,385.60 Annually

Location : Main Campus - Mattoon, Illinois

Job Type : Full-time

Job Number : 202300284

Division : Business Services

Opening Date : 01 / 10 / 2025

FLSA : Exempt

Bargaining Unit : N / A

Description

The Application Engineer position is responsible for developing, integrating, and leveraging technology solutions to optimize student and employee experiences, improve processes and to enable and expand organizational capabilities. It involves systems analysis and design, programming and development, application administration, and maintenance and support.

Description of Essential Functions (critical tasks)

• Perform application lifecycle activities, including : design, code, test, implement, monitor, and debug software applications; following established change management processes and enforcing code standards; evaluating new technology products.
• Assign security and complete maintenance activities across all systems in use at the College.
• Serve as technical liaison with other departments and organizations to implement, integrate, review, and evaluate technologies and services.
• Investigate data and / or program problems; determine source of problem and take corrective action.
• Coordinating with software vendors and external service providers; troubleshooting escalated software bugs and providing fixes.
• Develop technical documentation and instructions for end users.
• Manage and maintain API's for various applications.
• Update and maintain information in the ticketing system, and prepare status, activity, and project updates and reports, as requested.
• Lead continuous improvement efforts by adopting processes that improve overall efficiency.
• Provide maintenance, support, and guidance for third-party software solutions.
• Provide excellent customer service, adhering to departmental standards; acting as a source of direction, training, and guidance for less experienced staff.
• Provide off hours support, as needed.
• Other duties as assigned.

Specific Functional Job Requirements

Education : Bachelor's degree in a technical discipline such as computer science or equivalent combination of education and experience.

Experience : Working experience in systems design, programming and / or systems software and support.

Knowledge : Programming in one or more languages such as PowerShell, C#, PHP, Python, Envision, Unibasic and various others and DBA experience.

Skills : Excellent verbal and written communication skills.

Excellent problem-solving and analytical skills.

Excellent organizational skills and attention to detail.

Excellent time management skills with proven ability to meet deadlines.

Knowledge of coding languages and systems

Ability to learn new coding languages and technologies.

Personal : Strong communication and collaboration skills, with the ability to work as part of a team and independently.

Physical : Able to perform required position responsibilities.

EMPLOYEE BENEFITS SUMMARY

Support and Supervisory Staff

For specific details, please refer to summary plan documents and / or board policy.)

Vacation Hours

Full-time support and supervisory employees earn 80 hours of vacation time during their first full year of employment. For each additional year of employment, support staff employees receive an additional 8 hours, up to a maximum of 160 hours. Hours are accrued monthly and can be taken in hourly increments. Hours start accruing from the first day of employment, although employees must complete their 90-day probationary period before using vacation time. There is a maximum carryover of 80 hours into a new fiscal year.

Sick Hours

Full-time support and supervisory employees earn 96 hours of sick time each year. Hours are accrued monthly (8 hours per month) and can be used in hourly increments. Sick leave may carry over and accumulate with no maximum.

Personal Hours

Full-time support and supervisory employees earn 40 hours of personal time each fiscal year. For employees who begin in the middle of a fiscal year, hours will be prorated. Personal time can be used in hourly increments. Any unused personal time will be transferred to sick leave at the end of the fiscal year.

Parental Leave

Paid parental leave of up to four (4) weeks for approved full-time employees with one (1) or more years of service.

Holidays

Lake Land College provides for nine paid holidays : January 1st, Friday Before Easter, Martin Luther King, Jr., Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, and December 25th.

College Closed Days and Summer Work Week

Except as may otherwise be provided, if the College establishes a four (4) day summer session work schedule, the standard work day, not including the lunch break, will be eight and one-half (8½) hours, which is equivalent to a thirty-four (34) hour work week, paid at forty (40).

In addition, there are six (6) paid College Closed days each year.

Tuition Waiver

Lake Land College offers tuition waivers for credit courses to current full-time employees, employee's spouse or civil union partner, and their unmarried dependents under age 23. Any fees associated with the classes are the responsibility of the employee.

Tuition Reimbursement

Full-time employees are entitled to a tuition reimbursement of $200 per credit hour with a maximum of $1200 a fiscal year to advance their education with a baccalaureate, masters, or doctoral degree. Reimbursement is available for courses in which a grade of C or better is received with verification through official transcripts.

Retirement

Lake Land College employees are members of the State Universities Retirement System (SURS). In addition, all SURS eligible employees will be auto-enrolled in the SURS Deferred Compensation (457b) plan at 3%.

403)b / 457(b) Retirement Savings Plans

Lake Land College offers a voluntary 403(b) plan and a 457(b) plan. Employees have the option of choosing from a variety of investment funds and can contribute on a pre-tax or post-tax basis. Employees can elect to enroll in a 403(b) and 457(b) plan at any time. The College offers an Employer Match of up to 3% of your gross salary based on certain criteria. Employees will be automatically enrolled in the SURS / Voya 457 plan, with the ability to opt out. Please refer to Board Policies 05.38 and 05.22 for criteria and guidelines.

Life and AD&D Insurance

Lake Land College provides full-time support and supervisory employees with $40,000 in life and AD&D insurance. Employees may also elect to purchase additional supplemental insurance for themselves, as well as spouse or civil union partner, and their dependent children. Spouses and dependents cannot exceed the amount of the employee's optional benefit.

Voluntary Benefits

Lake Land College offers Voluntary Short-Term Disability, Long Term Disability, Pet Insurance, Hospital Indemnity, Critical Illness, and Accident Insurance at group rates paid by employees.

Flexible Spending Account

Full-time employees can elect through payroll deduction to establish a flexible spending account for qualified medical or dependent care expenses incurred during the plan year. These elections are made on a pre-tax basis to save the employee federal and state income taxes. Employees enrolled on a medical flexible spending account can carry over up to $500 from one plan year to the next.

Medical Insurance

Lake Land College offers two health plan options -a traditional PPO health plan and one High Deductible health plan with a compatible Health Savings Account. Employees can elect coverage for their dependents defined as a spouse, civil union partner, or child under the age of 26. Dependent verification is required. Spouses who are able to obtain insurance through his or her full-time employment are not eligible for the College Insurance.

Monthly Rates for January 1, 2025-December 31, 2025

Single

Employee 1

Family

Plan A (Traditional)

0.00

733.63

972.08

Plan B (HDHP)

0.00

380.21

574.98

Health Savings Accounts

A HSA is a tax-favored savings account which allows funds to be accumulated tax-free to pay for current and future qualified healthcare expenses. A HSA account is only available if a HDHP, or Plan B is chosen. Lake Land contributes an amount equal to the difference in premiums between Plan A and Plan B. For 2025, this amount is $316.76 / month for single coverage, $316.76 / month for employee 1 coverage, and $316.76 / month for family coverage.

Dental Insurance

Lake Land College offers Dental Insurance to employees and their qualified dependents at the following monthly cost :

Single

Employee 1

Family

Dental Insurance

0.00

18.26

28.88

Vision Insurance

Lake Land College offers Vision Insurance to employees and their qualified dependents at the following monthly cost :

Single

Employee 1

Family

Vision Insurance

5.59

10.62

15.51

Salary : $54,896 - $60,386