What are the responsibilities and job description for the Cashier/Sales Associate position at Lake Leelanau NorthWay/Suttons Bay NorthWay?
Job Summary
We are seeking a motivated and customer-oriented Cashier/Sales professional to join our dynamic team. In this role, you will be the first point of contact for our customers, responsible for providing exceptional service while efficiently processing transactions. Your ability to engage with customers, promote products, and maintain a well-organized sales environment will contribute to the overall success of our store.
Responsibilities
- Greet customers warmly and assist them with their purchases.
- Operate the Point of Sale (POS) system accurately and efficiently.
- Process cash, credit, and debit transactions while ensuring accuracy.
- Stock shelves and maintain product displays to ensure a neat shopping environment.
- Upsell products by identifying customer needs and recommending suitable items.
- Provide product demonstrations to educate customers about features and benefits.
- Maintain knowledge of current promotions, sales, and store policies.
- Handle customer inquiries and resolve issues with professionalism.
- Assist in supervising junior staff members as needed.
Skills
- Strong proficiency in retail math and basic math skills for accurate transaction processing.
- Excellent phone etiquette for handling customer calls effectively.
- Bilingual abilities are a plus to enhance communication with diverse customers.
- Experience in upselling techniques to maximize sales opportunities.
- Familiarity with POS systems for efficient transaction management.
- Ability to supervise team members and foster a collaborative work environment.
- Strong organizational skills to manage stock levels and product displays effectively.
- Excellent interpersonal skills to build rapport with customers.
Join us in creating an outstanding shopping experience for our customers while developing your skills in a fast-paced retail environment!
Job Types: Full-time, Part-time, Seasonal
Pay: From $17.00 per hour
Expected hours: 21 – 40 per week
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
Shift:
- 8 hour shift
- Day shift
- Evening shift
Work Location: In person
Salary : $17