ER Registration Clerk-Full-time Swing Shift

Lake Martin Community Hospital is looking to hire a Swing Shift ER registration clerk Employee will be working 36-40 hours per week. This employee will rotate weekends and weekdays as well as alternate night and day shifts.

Pay starts at $12/hr, DOE.

Shift Diff is included in any night shift worked.

ESSENTIAL JOB DUTIES AND RESPONSIBLITIES:

• Registers all E.R. and outpatients during assigned hours.
• Ensures that charges for non-emergency elective outpatient services are collected prior to the hospital providing services; (subject to the few exceptions noted in the hospital’s outpatient policy).
• Reviews all registration forms for E.R. and outpatients who are registered by others for accuracy and completeness and obtains and/or corrects such information as required.
• Determines charges for all E.R. patients and requests payment at the time of discharge.
• Explains hospital financial policies to all outpatients prior to registration (emergencies excepted).
• Explains HIPAA and Confidentiality to all outpatients prior to registration.
• Maintains E.R. and outpatient logs in accordance with state requirements.
• Handles the PBX system after 4:30pm each week day (Monday through Friday) and on weekends (Saturday and Sunday).
• Routinely accepts payments on patient accounts when the Business Office is closed and takes responsibility for turning in these monies/receipts to the cashier on her next scheduled shift.
• Assists nursing staff and medical staff when needed.
• Assists patient relatives and friends in emergency situations.
• Has a thorough working knowledge of the registration department including all policies and procedures.
• Maintains tact and courtesy in dealing with patients/visitors and physicians.
• Ability to establish and maintain effective working relationships with other employees and the public.
• Preserves the confidential nature of items of which he/she has knowledge.
• Maintains confidentiality in regards to patient information and hospital affairs.
• May be required to extend duty hours when an emergency arises.
• Represents a caring, friendly and professional attitude to the patient/family or public that he/she has contact with.
• Exercises patience, tact, a pleasant disposition and enthusiasm, as well as the willingness to handle difficult situations.
• Follows established hospital policies and infection control program.
• Assumes responsibility for self-improvement by attendance at in-service classes, staff meetings and education related to personal growth and departmental needs.
• Performs such other duties and tasks as may be assigned by the Registration Coordinator/Administrator.

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:

· Ability to communicate and understand medical terminology and to understand and carry out detailed oral and written instructions.

· Displays a willing, cooperative attitude at all times.

· Interpersonal skills required to instruct patients and their families, as well as, professional interaction with a variety of hospital personnel.

· Ability to walk and stand frequently.

· Knowledge of hospital policies and procedures, fire, safety, disaster plans and infection control policies.

· Knowledge of patient rights.

Job Type: Full-time

Pay: $12.00 - $14.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 12 hour shift
• Day shift
• Monday to Friday
• Night shift
• Rotating weekends
• Weekends as needed

Work Location: In person

Salary : $12 - $14