Commercial Lending Credit & Operations Administrator- Grand Rapids, MI

Job Title :  Commercial Lending Credit & Operations Administrator

Primary Location :  Grand Rapids, MI

Employee Status : full-time salary

Estimated Hours / Week :  38

Remote : No

What You’ll Get : (note varied offerings based on role and hours)

Weekly Pay

Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and Vision

Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)

Retirement options like 401 (k) with company match and pension

Paid time off : Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time

Tuition reimbursement

To see a full list of our benefit offerings – check out this !

About this position :

The Commercial Lending Credit and Operations Administrator is responsible for working with the Chief Commercial Systems Officer to assist in the review, testing, and support of all commercial operational processes to ensure the department’s processes remain consistent and compliant with commercial lending and credit policies and procedures. This role will also assist in facilitating communication between the Commercial Special Assets Officer and interna / external council and coordinating delivery of required legal documents.

What you’ll do :

Responsible for consistently managing the audit of all commercial loan file maintenance transactions generated by any commercial division employee within the commercial lending core system (SilverLake). Manages and reconcile changes to loan file documentation to identify errors and omissions and will directly communicate with Commercial Lending Management and Internal Audit when issues are identified.

Directs the placement of force placed insurance policies for the credit union’s commercial markets to include managing the insurance expiration reports, pre-emptively identifying loans that require force placed policies, and executing delivery of all required communication. Oversees the process to ensure forced placed policies are paid promptly within timeframe and that the credit union is reimbursed accordingly.

Administers real estate tax tracking reporting for all commercial loan portfolios, including monitoring past due tax reports, all notification of past due reporting to Borrower(s) and Lenders, resolution of past due payments with Borrower(s) and Lenders, administering any protective advances, and payment to government offices.

Manages all communication with and coordination of filings with internal and external legal counsel for issuance of any legal proceedings. Manages the timeframe of all files within various stages of court or legal proceedings and notifying internal parties of changes.

Responsible for managing the Commercial Loan System by resolving system interfacing errors between commercial lending software systems.

Establishes and oversees implementation of a loan sample review process to sample new loan originations in the Commercial and SBA Loan portfolios ensuring required loan documentation and boarding in commercial core system(s).

Manages projects as assigned.

Responsible for adhering to and complying with all applicable federal and state laws, regulations, and guidance, adhering to LMCU’s policies and procedures, and completing required training.

The employee consistently demonstrates a commitment to the culture of Lake Michigan Credit Union. They exhibit the core values that define LMCU's PRIDE culture (Passionate, Respectful, Innovative, Dependable, Empowered) and contribute to the success of others on the team. Example behaviors might include, but are not limited to :

• Doing what's right for the member and for each other.
• Maintaining an optimistic and positive attitude towards others.
• Demonstrating the highest standards of ethics and personal values.
• Embracing diversity and upholding a culture of inclusion.
• Sustaining credibility by following through on commitments.
• Engaging in healthy dialogue to find win / win solutions.

What You’ll Bring :

Bachelor’s degree in Business, Accounting, Finance, and / or Economics.

Five (5) to eight (8) years’ direct experience in commercial lending. Preferred experience in credit analysis or credit operations.

Formal Commercial Credit training or Paralegal Certification strongly preferred.

Working knowledge of MS Excel, MS Excel, MS PowerPoint. Ability to use a personal computer and LMCU commercial-related software (Jack Henry Platform, including Symitar, SilverLake; Suntell).

Strong written and verbal communication skills with ability to collaborate with all commercial lending staff and other departments i.e., Information Systems, Accounting, and Compliance.

Who We Are :

We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.

As a credit union, LMCU is a not-for-profit institution, owned by its members, instead of corporate stockholders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.

It’s about always doing what’s best and right for our members - it guides everything we do.

From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.

Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.

You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.

Have additional questions about the role?

You may email us at : .

If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance :

Call us at : (616) 242-9790

Mail your resume to : 5664 Prairie Creek Drive, Caledonia, MI 49316

Please Note : These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.