What are the responsibilities and job description for the Mortgage Processor position at Lake Michigan Credit Union?
Job Title: Mortgage Processor
Primary Location: 4027 Lake Drive, Grand Rapids, MI
Employee Status: Full-Time Hourly
Estimated Hours/Week: 38 hours per week
Remote: Hybrid
Primary Location: 4027 Lake Drive, Grand Rapids, MI
Employee Status: Full-Time Hourly
Estimated Hours/Week: 38 hours per week
Remote: Hybrid
What You’ll Get: (note varied offerings based on role and hours)
- Weekly Pay
- Comprehensive Health & Wellness package including Medical (with prescription coverage), Dental, and vision
- Matching Health Savings Account Contributions, Dependent Care flexible spending account (FSA)
- Retirement options like 401 (k) with company match and pension.
- Paid time off: Vacation, Personal days, paid holidays, paid volunteer time, sick days, & flex time.
- Tuition reimbursement
About this Position:
LMCU is seeking a Mortgage Processor who will be responsible for gathering the necessary paperwork and documentation required for mortgage loan applications. This includes thoroughly reviewing mortgage applications to ensure all essential fields have been accurately completed, as well as organizing supplemental application documentation. This role serves as the main point of contact for the borrower, real estate agent, mortgage loan originator, and mortgage underwriter—from origination through closing.
What You’ll Do:
- Process conventional mortgage applications, including the review of reports, income, and asset documentation. Confirm all documentation meets the requirements to proceed with an underwriting decision. Finalize the loan processing stage by preparing loans for submission to the Closing department.
- Review underwriting decisions and prepare decision letters as appropriate, while working directly with applicants to obtain any outstanding items required by underwriting for final approval. Coordinate with outside vendors to obtain appraisals and title documents in a timely manner, while maintaining communication with the member and other relevant parties to ensure completion of the loan process.
- Finalize the loan processing stage by preparing loans for submission to the Closing Department. This includes obtaining homeowners insurance documents, payoffs, and coordinating with the Title Department and other internal partners to schedule closing dates.
What You’ll Bring:
- Four or more years of similar or related experience, including preparatory experience.
- Prior mortgage processing experience is required—including a strong understanding of the mortgage lifecycle, documentation requirements, and coordination with internal and external stakeholders.
- Must have mortgage experience or formal mortgage training.
- Experience working in a fast-paced, deadline-oriented environment.
Who We Are:
We’re proud of our past, thrilled with our present, and couldn’t be more excited about our future! Lake Michigan Credit Union has grown to become one of the largest credit unions in the nation with our headquarters in West Michigan.
As a credit union, LMCU is a not-for-profit institution, owned by its members, instead of corporate stock holders. We are accountable directly to our members, and they directly share in our success – benefitting by lower and fewer fees, better savings and checking interest rates, lower cost mortgages and a host of other advantages that simply don’t exist at traditional banks.
It’s about always doing what’s best and right for our members - it guides everything we do.
From friendly, knowledgeable and professional employees who greet you by name, to offering stellar value at every turn, LMCU works for its members.
Working with LMCU you can grow and advance in your career and work with talented teams that help you become better each and every day. As an employee you can have confidence in knowing your work is having an impact by supporting our mission of serving our members’ lifetime financial needs.
You’ll be encouraged to innovate and excel and we're committed to your empowerment as an employee, providing ongoing training, development, support, and opportunities for you to achieve your career goals.
Have additional questions about the role?
You may email us at: Careers@lmcu.org.
If you lack access to the internet or internet connectivity, or have a disability that hinders your ability to apply online, please choose one of the following options to obtain assistance:
Call us at: (616) 242-9790
Mail your resume to: 5664 Prairie Creek Drive, Caledonia, MI 49316
Please Note: These options are reserved for use by individuals requesting an accommodation as a candidate. Information received via these options will be routed to our HR team, who will provide appropriate assistance to facilitate the completion of LMCU’s online application.
LMCU is an Equal Opportunity Employer
