What are the responsibilities and job description for the Outside Operations position at LAKE NONA GOLF AND COUNTRY CLUB?
Description
Title: Outside Operations
Immediate Supervisor: Head Professional, Director of Golf
Hours:
FLSA Status: Non-Exempt
Essential Job Functions:
• Controls golf cart use and cleanliness.
• Controls bag storage.
• Keeps golf clubs and bags clean after daily use.
• Sets up driving range.
• Coordinates with Professional Shop for daily operations.
• Enforces dress code.
• Keeps work areas neat and clean.
• Assist with the set up and running of golf tournaments.
• Keeps stock of supplies.
• Plays with members.
• Assists with golf clinics.
Outside Operations (Cart Control)
• Provide exceptional hospitality to all customers.
• Meet and greet members and guests as they arrive and depart.
• Communicate clearly, concisely and in a professional manner.
• Answer questions and provide information and assistance to members and guests.
• Positively promote the service philosophy of the Club.
• Maintain knowledge of department and club policies and procedures.
• Control golf cart use and cleanliness.
• Control golf bag storage room.
• Keep golf clubs and bags clean after daily use.
• Keep work areas neat and clean.
• Keep stock of supplies.
• Police for trash.
• Enforce dress code.
• Set up and break down driving range daily.
• Pick and clean golf balls at practice facilities.
• Stock practice facilities with clean golf balls.
• Maintain practice tee amenities and cleanliness.
• Fill divots with sand as needed.
• Blow off divots on driving range tee.
• Clean clubs at driving range.
• Coordinate with starter.
• Assist with the set-up and running of golf tournaments.
• Assist with golf clinics as needed.
• Coordinate with Proshop on a daily basis.
• Maintain acceptable level of play.
• Play with members.
• Perform any other tasks requested by the management.
• Work towards achieving “Class A” status with the PGA of America.
Requirements
Education, experience and skills required:
• Graduation from standard senior high school or equivalent.
• Knowledge of USGA rules, handicap, course rating system, and the mechanics of the golf swing.
• Ability to coordinate and expedite golf activities, such as tournaments.
• Ability to communicate clearly and concisely with golf course staff and the public; maintain a congenial rapport with all those he/she comes in contact with.
• Some computer skill preferred.
Essential physical requirements:
• Must be able to lift up to 30 pounds.
• Must be able to navigate through rough and uneven terrain.
• Must have ability to work in hot and muggy conditions on continuous basis.
• Must be able to work in inclement weather conditions.
• Must be physically able to do assigned work as outlined above.
• Must be physically able to sit and use the computer for hours at a time.
• Must be able to follow written and verbal instructions.
• Must be able to read, write and communicate effectively in English.
• Must be able to follow written and verbal instructions.
