What are the responsibilities and job description for the Scheduling Clerk - PRN position at Lake Norman Regional Medical Center?
Scheduling Clerk- PRN
The scheduling clerk provides exceptional customer service while accurately scheduling patients throughout the hospital system, obtaining correct demographic information. Obtains information to verify insurance and demographics. This person will be responsible for proficiently utilizes the computer system to access patient information, email and other required systems.
Essential Functions
- Schedule patients for out-patient diagnostic testing
- Complete test requests from physicians in a timely and courteous manner
Education/ Experience
- High school diploma or equivalent education
- Minimum of 1 year hospital/medical office experience required
- A good understanding of medical terminology required
- Knowledge of computers and other standard office equipment required
- Minimum of 6 months customer service experience required
- Ability to type a minimum of 35 words per minute required
Licenses/Certifications
- CPI required within 90 days of hire
Company Description
Lake Norman Regional Medical Center has been serving the needs of the greater Lake Norman, Iredell and surrounding counties since 1926. The 123-bed, acute-care hospital offers comprehensive medical services and is located in Mooresville, NC. The medical campus includes 24-hour emergency medicine, women’s services and The Stork Landing Maternity Center, an outpatient imaging center with a focus on women’s health, cardiology and interventional cardiology, and surgical services including robotics and minimally invasive procedures, surgical weight loss, orthopedics and orthopedic spine, and an outpatient surgery center.
We are committed to excellence in customer service. This is evidenced the moment you walk through our front door and is demonstrated by the care and respect we give our patients, their families, and the community we serve. The physicians and staff at Lake Norman Regional Medical Center strive to bring the very best to your care - dedication, understanding, and experience.
Benefit Options
The benefits of working at Lake Norman Regional Medical Center are long and robust. Our benefit programs of “My Health, My Reward, My Future” include:
- Competitive compensation
- Paid time off plans for vacation, holidays and illness
- Health insurance coverage for medical, dental, vision and prescription medication
- 401(k) retirement plan
- Life and disability insurance
- Flexibility spending accounts
- Tuition Reimbursement and loan repayment
- Career growth opportunities
- Rewards and recognition programs
The Values of “I CARE – Integrity, Compassion, Accountability, Respect and Excellence” are the heartbeat of our organization. These values are evident in how we serve our patients, their families, our co-workers and the community.
