What are the responsibilities and job description for the Customer Service Ambassadors position at Lake Placid Lodge?
Customer Service Ambassadors
We are seeking skilled Customer Service Ambassadors to join our team at the Lake Placid Lodge. As a Customer Service Ambassador, you will be responsible for delivering exceptional customer experiences, ensuring our guests feel valued and cared for throughout their stay.
Job Description:
- Manage guest interactions, responding to inquiries and resolving issues promptly.
- Develop a deep understanding of our hotel's services, amenities, and policies.
- Collaborate with colleagues to maintain a seamless and efficient front desk operation.
- Ensure accurate and timely processing of guest transactions.
Requirements:
- Proven experience in customer-facing roles, preferably in hospitality.
- Exceptional communication and interpersonal skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Familiarity with hotel operations and customer service principles.
About Us:
The Lake Placid Lodge offers an unparalleled level of luxury and service, nestled in the stunning Adirondack Mountains. Our commitment to excellence ensures that every guest enjoys a memorable and relaxing stay with us.
Benefits:
- Competitive hourly rate of $17 - $19.
- Paid Time Off.
- Affordable Health, Dental, and Vision Insurance.
- 401(k) Retirement Plan.
- Free Employee Meals (1 per shift).
- Opportunities for Advancement.
Salary : $17 - $19
