What are the responsibilities and job description for the Systems Engineer II position at Lake Pointe Church?
Who you are :
You are a problem solver with a strong understanding of server and network management, proactive in troubleshooting, and skilled in collaborating with cross-functional teams. You are a strong team player, able to work effectively with other IT staff and departments to achieve common goals. You demonstrate careful attention to system configurations, security requirements, and infrastructure performance. You lead with excellent communication skills with a customer-oriented approach, able to explain tactical concepts to non-technical users.
What you'll do :
Technical Support & Troubleshooting
- Provide Tier 2 support for escalated issues from Tier 1 support, troubleshooting complex issues in servers, network infrastructure, and related systems.
- Analyze system logs and diagnose advanced problems to ensure efficient and uninterrupted operation
- Document and escalate unresolved issues to relevant IT teams
Server & Network Management
Infrastructure Monitoring & Maintenance
Security & Compliance Support
Collaboration & Documentation
Continuous Improvement
Skills & Experience you've had :
Technical Skills
Embody all Lakepointe Leadership Behaviors :
AT-WILL EMPLOYMENT :
By submitting my resume to Lakepointe Church for potential employment I acknowledge that if hired, I will be an employment-at-will employee. I will be subject to dismissal or discipline without notice or cause, at the discretion of the employer. I understand that no representative of the church, other than the Director of People Operations, Senior Pastor, or Elder Board have the authority to change the terms of an at-will employment and that any change can only occur with written notification.
OPPORTUNITY STATEMENT :
Lakepointe Church's employment policy is to provide equal employment opportunity for all qualified employees and applicants without regard to race, color, sex, age or national origin. At Lakepointe Church, every staff member is expected to be a fully engaged member of Lakepointe. The ability to represent and uphold Lakepointe's beliefs and leadership behaviors is a job requirement, therefore, all candidates will be addressed on their ability to meet these requirements during the recruitment process. To gain a deeper understanding of our beliefs, please explore our website.
E-VERIFY :
Lakepointe Church uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov / E-Verify.
