What are the responsibilities and job description for the Retail Banking Leadership Position position at Lake Ridge Bank?
Job Summary
We are seeking an experienced Retail Manager to join our team at Lake Ridge Bank. As a Retail Manager, you will play a crucial role in growing our market share through acquiring, building, and retaining retail relationships. You will also be responsible for coaching retail office staff on adding value to the client experience for successful service outcomes.
About Us
Lake Ridge Bank is a community-focused bank that values its customers and employees. We strive to provide exceptional service and support to our customers, and we are committed to helping our employees grow and succeed in their careers.
Responsibilities
The key responsibilities of this role include:
Requirements
The successful candidate will possess a Bachelor's degree in a related field and/or 3-5 years equivalent work experience in a financial services environment. They will also have previous personal banking or lending experience with a strong understanding of financial products/services. In addition, they will have previous supervisory experience involving coaching/motivating others to reach individual or company goals.
We are seeking an experienced Retail Manager to join our team at Lake Ridge Bank. As a Retail Manager, you will play a crucial role in growing our market share through acquiring, building, and retaining retail relationships. You will also be responsible for coaching retail office staff on adding value to the client experience for successful service outcomes.
About Us
Lake Ridge Bank is a community-focused bank that values its customers and employees. We strive to provide exceptional service and support to our customers, and we are committed to helping our employees grow and succeed in their careers.
Responsibilities
The key responsibilities of this role include:
- Managing the retail staff members and exhibiting managerial effectiveness with office staffing, performance, promotions, etc.
- Opening and closing the office location following security procedures.
- Conducting staff meetings for the office location.
- Maintaining personal banking knowledge with the ability to open accounts, originate retail loans and understand the CSA function with the ability to maintain a cash drawer.
- SUPPORTING AND ADMINISTERING GROWTH STRATEGIES IN THE AREAS OF CORE DEPOSIT GROWTH, ASSETS, AND NON-INTEREST INCOME.
- Developing, promoting and maintaining positive relationships with clients, the public, and the community in a manner that will promote the overall marketing and sales efforts of the bank.
- Resolving escalated client problems/issues as needed while providing quality, personalized service to guarantee customer satisfaction.
Requirements
The successful candidate will possess a Bachelor's degree in a related field and/or 3-5 years equivalent work experience in a financial services environment. They will also have previous personal banking or lending experience with a strong understanding of financial products/services. In addition, they will have previous supervisory experience involving coaching/motivating others to reach individual or company goals.
