What are the responsibilities and job description for the Host position at Lake St Cafe?
Overview
We are seeking a friendly and organized Host/Host to join our dynamic team. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring an exceptional dining experience. Your responsibilities will include managing reservations, greeting guests, and assisting with seating arrangements in our restaurant. If you have a passion for hospitality and enjoy working in a fast-paced environment, we encourage you to apply.
Responsibilities
- Greet guests warmly upon arrival and provide them with an overview of the dining experience.
- Manage reservations and seating arrangements efficiently to optimize guest flow.
- Assist guests with inquiries regarding menu items, restaurant policies, and special events.
- Ensure that the dining area is clean, organized, and well-maintained at all times.
- Collaborate with the waitstaff and kitchen team to ensure smooth service delivery.
- Handle guest complaints or concerns promptly and professionally to maintain high levels of guest satisfaction.
- Utilize POS systems to manage reservations and track guest preferences.
Experience
- Previous experience in guest services or food service is preferred but not required.
- Strong communication skills are essential for effective interaction with guests and team members.
- A background in hospitality or hotel management is a plus.
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A friendly demeanor with a genuine desire to help others is crucial for success in this role.
Join us as we strive to provide outstanding customer service and create memorable experiences for our guests!
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: 15 – 20 per week
Benefits:
- Employee discount
Shift:
- Morning shift
Application Question(s):
- What days of the week are you available to work mornings?
- Are you available to work dinners on Fridays and Saturdays 4 PM - 8 PM?
- Are you aware this is a part-time job?
Experience:
- Host/hostess: 1 year (Required)
Work Location: In person
Salary : $15