What are the responsibilities and job description for the Patient Services Representative position at Lake State Dental?
Job Overview
We are a growing dental office seeking a Front Desk Receptionist to join our team.
We offer a flexible schedule with part time hours available and paid holidays. We strive to create an awesome work environment with Starbucks coffee runs, team spa days, wine tastings, and more!
We are proud to be an independent and locally owned dental practice rooted in the community, not a corporate chain. No high-pressure production goals—our focus is on providing quality care and building trust with our patients.
Growth opportunities and career advancement are available. The owner/doctor is happy to help you pursue continuing education and new skill development.
What We’re Looking For:
- A friendly, organized, and customer-service-oriented individual
- A team player who thrives in a collaborative and welcoming environment.
Responsibilities:
- Greet and check in patients with a warm and friendly attitude
- Schedule and confirm appointments efficiently
- Answer phone calls, respond to inquiries, and manage patient communication
- Verify insurance benefits and process patient payments
- Maintain patient records with accuracy and confidentiality
- Assist with other front desk administrative duties as needed
Requirements:
- Previous experience in a dental or medical office preferred but not required
- Strong communication and organizational skills
- Ability to multitask in a busy environment
- Knowledge of dental insurance and scheduling software is a plus
- A positive and professional attitude
If you’re ready to be the welcoming face of our office and provide excellent service to our patients, apply today! We look forward to meeting you.
Job Types: Full-time, Part-time
Pay: $15.00 - $17.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Dental insurance
- Flexible schedule
- Opportunities for advancement
- Paid time off
Schedule:
- No nights
- No weekends
Work Location: In person
Salary : $15 - $17