What are the responsibilities and job description for the Student Assistant, IT Helpdesk position at Lake-Sumter State College?
Job Summary
This entry-level position offers a unique opportunity for a current student to gain valuable work experience while contributing to the success of Lake Sumter State College. The Student Assistant will provide essential support, working closely with faculty and staff to ensure efficient operation or departmental activities.
This is a part-time position with an expected commitment of 20-25 hours per week. The schedule will be flexible to accommodate the student’s academic and other responsibilities.
Responsible for demonstrating LSSC’s values of Caring, Communicating, Collaborating, and Celebrating.
Students cannot work during class meeting times.
Essential Duties & Responsibilities
- Answer phones and assist callers
- Tracks work order tickets
- Performs light office work
- Performs Hardware installations and repairs
- Conducts Software installations
- Perform other duties as assigned
Knowledge, Skills, & Abilities
- Strong Organizational and multitasking skills
- Excellent Verbal and written communication skills
- Proficient in Microsoft Office Suite
- Ability to work independently and collaboratively in a team environment
- Demonstrated commitment to professionalism and confidentiality
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NACE Career Readiness Competencies Addressed in this position:
- Career and Self Development
- Communication
- Professionalism
- Teamwork
Minimum Qualifications & Education
- Currently enrolled at Lake Sumter State College (min. 6 credit hours)
- Currently, hold and maintain a minimum 2.0 GPA
- Minimum age of 18 and not Dual Enrolled
These are part time student positions working at least 20 hours per week and do not offer benefits
