Student Support Advisor

Title: Student Support Advisor

VP Area: Academic Affairs

Department: Library & Academic Services

Published Salary Range: $45,895

Job Summary/Basic Function:

Under administrative direction of the Academic Success Center Coordinator, part of Library/Academic Services this position is responsible for providing high critical retention services directly for students.

Student Case Management
o Work collaboratively with faculty and staff to ensure students are growing and persisting; empower and support students to develop and accomplish their personal, academic, and career goals.
o Contribute to strategic initiatives related to student retention, sense of belonging, and student engagement.
o Develop and deliver evolving student success support services, and assist in training other team members to implement those evolving services.
o Develop and deliver training to ASC student staff.
o Collaborate with other key offices/departments on campus to ensure student participation in support programs, such as Early Alert, Mentoring, and Tutoring.
o Individually counsel identified students
o Assist the Academic Success Center Coordinator in programming student support workshops, establishing and tracking benchmarks to report on ASC program & Early Alert success. Assist with ASC outreach and the ASC staff hiring process.
o Serve as an advisor to individual students in the Conditional Admit program.

Minimum Qualifications:

Bachelor’s degree or equivalent education.
Proficiency in productivity and design software including Microsoft Office. Excellent interpersonal, oral and written communication skills.
Experience in collaborative team environment.
Self-starter with strong collaborative teamwork skills.

Preferred Qualifications:

Experience with student success initiatives.
Two years of experience with student support services. Two years professional experience in education.

Physical Demands:

Adequate physical fitness to be able to sit and concentrate for long periods of time; use of fine motor skills to operate computer; problem solving ability; ability to understand and work with numbers; ability to see, hear, and speak with or without the use of aids to perform normal office tasks. The successful candidate will be able to clearly articulate complex thoughts, concepts,

and ideas, in English, in both written and oral formats, to individuals, departments, and large groups of people. An ability to move about campus and to occasionally lift 10 pounds is also required.

Work Hours:

Typically Monday - Friday 8 am to 5 pm

Special Instructions to Applicants:

Submit cover letter, resume and contact information for three referencces