What are the responsibilities and job description for the MOTORCLOTHES ASSOC. position at Lakeland Harley-Davidson?
Description
Motorclothes Associate will greet and interact with customers to provide an excellent service experience. They will set-up, stage and maintain an appealing retail environment. MC Associates will help customers with their needs, offer additional products that complement their merchandise and finalize the purchase.
Requirements
Customer Service
- Greet guests immediately, in a friendly and welcoming manner
- Provide excellent customer service to all of the dealership's customers
- Work with multiple customers at one time and maintain individual customer satisfaction
- Handle telephone calls quickly and courteously
- Highlight promotions, sales and new items to customers
- Notify customers when special orders or back-ordered items are received
- Handle customer concerns reasonably, showing empathy and a positive attitude while demonstrating our commitment to excellent customer service
Retail Sales of General Merchandise
- Provide prompt and accurate service at the cash register
- Assist Merchandise Manager with attaining retail sales plans
- Conduct or participate in period physical inventory (bin counts, cycle counts, reports, etc.)
- Assist with set-up for special events
- Ensure merchandise displays are stocked, clean and dust free
Other Duties as assigned
Benefits
Paid training
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Life insurance
Schedule:
- Monday to Friday
- Weekend availability
Education:
- High school or equivalent (Preferred)
If you wish to be part of the BEST, please email us your resume today!
