What are the responsibilities and job description for the PARTS ASSOCIATE position at Lakeland Harley-Davidson?
Description
We are selling dreams, a lifestyle, an investment, and we are having fun doing it. Are you energetic, enthusiastic, friendly, and want to have fun while you are working? This might be the place for you! Life is short, take a chance and let your passion turn into your career!
Requirements
Requirements
Customer Service
· Greet guests immediately, in a friendly and welcoming manner
· Provide excellent customer service to every person, every time.
· Work with multiple customers at one time and maintain individual customer satisfaction
· Handle telephone inquiries efficiently
· Notify customers when special orders or back-ordered items are received
· High energy, competitive and sales driven personality.
Parts and Accessories Sales
· Work directly with customers to help determine and supply them with parts and accessories.
· Inform customers of any sales, specials, or new merchandise.
· Ensure displays are stocked, clean, and appealing to customers.
· Communicate estimated costs and completion times to customers.
· Assist customers with customization of their motorcycles to fulfill their vision and dreams.
Other Duties as Assigned
