Administrative Secretary - Lab-Administration

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Work Hours per Biweekly Pay Period: 80.00
Shift: Monday-Friday 8am-4:30pm
Location: 1324 Lakeland Hills Blvd Lakeland, FL
Pay Rate: Min $16.44 Mid $18.91 Position Summary

Responsible to a Department Manager, Assistant Director and/or Director. Performs secretarial and administrative functions for the department at a skilled level. Performs duties involving work on special projects, reports, committee agendas, statistical reports, contracts, agreements, committee minutes, work/travel schedules, scheduling activities/appointments, processing invoices/check requisitions, and tracking budget. Performs a variety of clerical duties, such as payroll management, inventory management, bookkeeping, organization of staff information, including updating and organizing information in the staff personnel files, scheduling/coordinating work within department and with other departments, providing receptionist and/or Unit Coordinator duties when appropriate, and responding to inquiries and requests for information. Utilizes independent judgment in all areas of the role to ensure that the needs of the department are met in a timely and cost effective manner. Uses discretion in the performance of duties related to department performance; customer, physician and employee relations; written and verbal communications; and confidential records and documents. Continually improves/streamlines processes to improve quality, safety, cost, as well as patient, customer, and employee satisfaction. Manages and coordinates office functions for the department and keeps manager/assistant director/director informed, including maintaining office supplies, organizing office systems, and repair of equipment. Performs other duties as assigned.

Position Responsibilities
People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
• Safety And Performance Improvement
  • Behaves in a mindful manner focused on self, patient, visitor, and team safety.
  • Demonstrates accountability and commitment to quality work.
  • Participates actively in process improvement and adoption of standard work.
  • Stewardship
  • Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
  • Knows and adheres to organizational and department policies and procedures.
  • Standard Work Duties: Administrative Secretary
  • Performs routine secretarial and administrative functions for the department; including tracking budget data; maintaining and printing special reports; maintaining department-specific policies/SOPs, resource materials, employee files; typing and distributing memos/letters or other correspondence; communicating with staff and customers.
  • May perform payroll and timekeeping functions.
  • Organizes and prioritizes job duties and work assignments to effectively complete work within established time frames.
  • Demonstrates knowledge of all equipment and systems/technology necessary to complete duties and responsibilities.
  • Responds to department inquiries, phone calls, E-mails; refers to others as appropriate. Maintain department supplies to inventory/par levels.
  • Performs other related duties as assigned by department.
  • Schedules, plans and coordinates a full range of support activities. Schedules meetings, arranges travel, screens phone calls, e-mails and maintains daily calendar functions for the Director(s), Assistant Director(s) and Manager(s).
  
  

Competencies & Skills

Essential:

• Knowledge of department-specific terminology, policies and procedures.
• Ability to prioritize and organize workload, meet deadlines, work independently and interdependently within a team.
• Ability to type 60 wpm.
• Strong interpersonal and communication skills (verbal and written), basic analytical skills, sound judgement, work effectively under stress.
• Working knowledge of phone system, teleconferencing, word processing, personal computers and software including; Windows operating systems, Microsoft Office Suite, specifically Word, Power Point & Excel, Email.

Qualifications & Experience

Essential:

• High School or Equivalent

Nonessential:

• Associate Degree

Other information:
Experience Essential
-One to three years of secretarial experience. Experience as a unit coordinator, medical record clerk, accounting clerk, admitting/patient financial clerk may serve in lieu of secretarial experience.

Experience Preferred
-Experience in a healthcare setting.

Salary : $16 - $19