What are the responsibilities and job description for the Medical Equipment Specialist position at Lakeshore Bone & Joint Institute?
Job Summary:
The Lakeshore Bone & Joint Institute is seeking a highly skilled DME Coordinator to join our team. As the region's dedicated experts in exceptional musculoskeletal care, we have served the orthopedic needs of northwest Indiana since 1968. Our state-of-the-art facilities are dedicated to delivering exceptional, compassionate care to our patients.
As a DME Coordinator, you will play a crucial role in our Clinical Offices and Urgent Care centers. Your primary responsibility will be to ensure that patients receive outstanding care and education in the fitting and use of their ordered durable medical equipment. This position involves constant interaction with patients and clinical staff.
Key Responsibilities:
• Perform daily measurements and DME fittings following order placement by the clinic
• Collaborate with clinical providers and staff to educate patients on the proper use and fit of dispensed DME
• Ensure compliance with all Medicare regulations for dispensing and documenting DME
• Liaise between patient, physician, or other clinical staff
• Manage DME inventory at assigned clinical locations and perform daily duties within the DME program
• Educate patients on financial responsibility associated with their dispensed DME and collaborate with patient financial counselors to facilitate payment arrangements when necessary
• Work closely with prior authorization specialists and billing department to ensure accurate and timely billing and preauthorization requests
• Communicate effectively with other DME Coordinators and Inventory Specialists to ensure excellent patient care and inventory management
• Assist in training clinical staff and new hires in the proper use and fitting of DME including DME inventory management system
• Take ownership of assigned locations and support the overall mission of the organization
• Assist with communication with providers regarding changes to DME policies and procedures
Requirements:
• Excellent customer service/patient care skills
• Exceptional organization and communication skills
• Ability to analyze situations and develop solutions, strong emotional intelligence when working with patients and the public
• Knowledge of basic anatomy and medical terminology
• Ability to multitask in a fast-paced environment
• Ability to contribute and work well with a team
• Ability to take on, organize and complete assigned department projects when requested by supervisor
• Ethical reasoning and decision-making
• Strong attention to detail
• Time management, prioritization, and sense of urgency
• Excellent verbal and written communication skills
Preferred Qualifications:
• General DME/Orthopedic experience
• Minimum of 1 year experience in athletic clinic, physical therapy or DME Coordination; Orthopedic clinic experience preferred
About Us:
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We value diversity and inclusion and encourage applications from underrepresented groups.
The Lakeshore Bone & Joint Institute is seeking a highly skilled DME Coordinator to join our team. As the region's dedicated experts in exceptional musculoskeletal care, we have served the orthopedic needs of northwest Indiana since 1968. Our state-of-the-art facilities are dedicated to delivering exceptional, compassionate care to our patients.
As a DME Coordinator, you will play a crucial role in our Clinical Offices and Urgent Care centers. Your primary responsibility will be to ensure that patients receive outstanding care and education in the fitting and use of their ordered durable medical equipment. This position involves constant interaction with patients and clinical staff.
Key Responsibilities:
• Perform daily measurements and DME fittings following order placement by the clinic
• Collaborate with clinical providers and staff to educate patients on the proper use and fit of dispensed DME
• Ensure compliance with all Medicare regulations for dispensing and documenting DME
• Liaise between patient, physician, or other clinical staff
• Manage DME inventory at assigned clinical locations and perform daily duties within the DME program
• Educate patients on financial responsibility associated with their dispensed DME and collaborate with patient financial counselors to facilitate payment arrangements when necessary
• Work closely with prior authorization specialists and billing department to ensure accurate and timely billing and preauthorization requests
• Communicate effectively with other DME Coordinators and Inventory Specialists to ensure excellent patient care and inventory management
• Assist in training clinical staff and new hires in the proper use and fitting of DME including DME inventory management system
• Take ownership of assigned locations and support the overall mission of the organization
• Assist with communication with providers regarding changes to DME policies and procedures
Requirements:
• Excellent customer service/patient care skills
• Exceptional organization and communication skills
• Ability to analyze situations and develop solutions, strong emotional intelligence when working with patients and the public
• Knowledge of basic anatomy and medical terminology
• Ability to multitask in a fast-paced environment
• Ability to contribute and work well with a team
• Ability to take on, organize and complete assigned department projects when requested by supervisor
• Ethical reasoning and decision-making
• Strong attention to detail
• Time management, prioritization, and sense of urgency
• Excellent verbal and written communication skills
Preferred Qualifications:
• General DME/Orthopedic experience
• Minimum of 1 year experience in athletic clinic, physical therapy or DME Coordination; Orthopedic clinic experience preferred
About Us:
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We value diversity and inclusion and encourage applications from underrepresented groups.
