What are the responsibilities and job description for the Community Manager - 103 Job at Lakeshore Management in Madison position at Lakeshore Management?

Job Details Level : Experienced Job Location : Highland Manor 103hma - Madison, WI Position Type : Full Time Education Level : High School Salary Range : $50,000.00 - $55,000.00 Salary / year Travel Percentage : Up to 25% Job Shift : Day Job Category : Real Estate Description

SCOPE :

Under the direction of the Regional Manager, the primary function of the Community Manager is providing competent and effective leadership which will ensure the growth and success of both the community as well as employees. The Community Manager is responsible for all phases of the operation of the Property, including but not limited to; general administration, maintenance, leasing, resident relations, collection of rents, cleanup of violations and oversight of all personnel and resources and adherence to all applicable fair housing laws governing real estate sales, leasing and management maintenance service.

RESPONSIBILITIES :

Maximizes the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal / maintenance of the community infrastructure.
Performs weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.
Ensures that all rents are collected by month’s end and handles delinquent accounts.
Responsible for hiring, onboarding, training and performance management of Maintenance Technicians and Assistant Community Managers of the property.
Accountable for labor and operational budget development and performance; prepares budget for labor and operational cost, manages labor and operational cost to ensure compliance with budget.
Ensures that all policies, rules and procedures are followed by community residents, visitors, vendors and employees.
Conducts direct sales and marketing activities including maintenance of up-to-date sales materials, home flyers, banners and promotions posted and available to potential buyers; ensuring homes for sale are posted on appropriate sites such as Craigslist, Facebook and other sites; follows-up on lead management; processes and completes all sales paperwork.
Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete.

QUALIFICATIONS :

High School diploma Equivalent is required, College degree preferred.

3 years of related management experience in retail, hospitality or property management preferred.

Demonstrated leadership, guidance and ability to delegate priority tasks.

Experience with budget development and monitoring and financial management and analysis.

Moderate proficiency in office productivity software; knowledge of rent management software preferred.

Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing.

Bilingual in English / Spanish, preferred.

FLSA CLASS : Exempt

REPORTS TO : Regional Manager

SUPERVISORY RESPONSIBILITIES : Directly supervises Maintenance Technicians; directly supervises Assistant Community Managers in certain communities.

BUSINESS FUNCTION : Communities, Regional

SHORT CODE : COMMMNGR

POSITION CLASS : Administrative

COMPETENCIES :

Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs.

Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety.

Collaboration and teamwork – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships.

Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance.

Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment.

Developing Fellowship – The ability to influence others through insight, logic and communication in a positive way to attain results.

Implementing the Vision – The ability to articulate the vision and get others to take responsibility through training.

Following Through – The ability to create plans, check-in periodically to ensure progress is being made.

Achieving Results – Sets challenging goals, stays focused on results, and builds a culture where employees want to provide maximum contribution.

Team playing – Builds credible and trustworthy working relationships with boss, peers and subordinates.

PHYSICAL REQUIREMENTS :

Occasional exposure to wet and / or humid conditions; the employee will occasionally lift packages up to 20 lbs.; frequently required to walk; frequent exposure to outside weather conditions.

COMPENSATION : $50,000.00 - $55,000.00 / YR (Based on experience) plus sales commission

LOCATION : Highland Manor - Madison, WI

Lakeshore embraces Diversity and Inclusion, and is an equal opportunity employer. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, gender identity, sexual orientation, disability, national origin, or protected veteran status.

Job ID : 33966 / 103

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Salary : $50,000 - $55,000

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Community Manager - 103 Job at Lakeshore Management in Madison

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