What are the responsibilities and job description for the Lead Front Desk Receptionist position at Lakeshore Sport & Fitness?
Our Front Desk team has an exciting opportunity for you to become an integral part of a fast-paced, growing company. If you are outgoing, responsible, and passionate about working with people then we have a job for you. This is a part-time position mainly with weekend hours.
As a Front Desk Team Member, you will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Lakeshore Sport & Fitness products and services. Proactively meet the needs of members and accurately answer questions.
Responsibilities:
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As a Front Desk Team Member, you will be responsible for delivering the highest quality customer service to all members and guests through professional greetings, account maintenance, and extensive knowledge of Lakeshore Sport & Fitness products and services. Proactively meet the needs of members and accurately answer questions.
Responsibilities:
- Greet and service members in a friendly and professional manner
- Attentively and promptly respond to member needs
- Admit members by scanning their membership cards and appropriately respond to messages regarding their membership account
- Enter sales transactions for members, including program, service and product payments
- Process member paperwork, including address changes, electronic funds transfers, and payments, etc
- Minimum of six months customer service experience
- Minimum of six months reception experience preferred
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