What are the responsibilities and job description for the Customer Service Project Coordinator position at Lakeside Book Company?
Our Safety Culture:
The safety and health of our employees is this company’s most important business consideration. Lakeside Book will provide a safe and secure working environment to support our goal of zero accidents and injuries.
Lakeside Book commits to being good stewards of the environment by conducting environmentally responsible business practices while continuing to be good neighbors and partners in the communities in which we live and work.
We welcome our veterans to apply!
Salary: $45,000- $51,000 (based on experience)
Location: N9234 Lake Park Road, Appleton, WI 54915
Schedule: Monday–Friday, 7:30 AM–4:00 PM (overtime as needed)
Are you a detail-oriented problem-solver who loves working with customers and keeping projects on track? If so, we’d love to have you on our team as a Customer Service Project Coordinator!
Why Join Us?
What we offer you:
Lakeside Book Company loves books! To us, every book matters. Every word. Every page. Every hand that helped build it. Our history has shown that we are leaders and innovators. We have a team-winning culture, where all of our people have a voice. While we are old in years, we are new at heart. Come join our mission to keep the world reading.
Lakeside Book Company is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Lakeside Book Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process or perform essential job functions please contact talent@lakesidebook.com.
The safety and health of our employees is this company’s most important business consideration. Lakeside Book will provide a safe and secure working environment to support our goal of zero accidents and injuries.
Lakeside Book commits to being good stewards of the environment by conducting environmentally responsible business practices while continuing to be good neighbors and partners in the communities in which we live and work.
We welcome our veterans to apply!
Salary: $45,000- $51,000 (based on experience)
Location: N9234 Lake Park Road, Appleton, WI 54915
Schedule: Monday–Friday, 7:30 AM–4:00 PM (overtime as needed)
Are you a detail-oriented problem-solver who loves working with customers and keeping projects on track? If so, we’d love to have you on our team as a Customer Service Project Coordinator!
Why Join Us?
- Play a key role in supporting customers and internal teams
- Gain valuable experience in customer service and project coordination
- Work in a collaborative and supportive environment
- Opportunities to optimize processes and contribute to improvements
- Assist customers and resolve inquiries
- Process and track work orders
- Support Account Managers and various departments
- Review documents, enter data, and ensure accuracy
- Help improve processes and take on special projects
- Tech-Savvy: Proficiency in Microsoft Word & Excel
- Customer-focused: Prior experience in customer service
- Detail-Oriented: Strong organizational and problem-solving skills
- Team Player: Ability to collaborate with different departments
- Adaptable: Willingness to take on new challenges and improve processes
- Ability to lift and carry up to 20 lbs.
What we offer you:
- Paid time off
- Medical, dental, and vision benefits
- 401k with company match
- Career growth opportunities
- Employee Assistance Program
- Employee appreciation & recognition programs
- Diverse & inclusive work group
Lakeside Book Company loves books! To us, every book matters. Every word. Every page. Every hand that helped build it. Our history has shown that we are leaders and innovators. We have a team-winning culture, where all of our people have a voice. While we are old in years, we are new at heart. Come join our mission to keep the world reading.
Lakeside Book Company is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Lakeside Book Company is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process or perform essential job functions please contact talent@lakesidebook.com.
- This job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties and responsibilities assigned for this job at the company’s discretion.
Salary : $45,000 - $51,000
