What are the responsibilities and job description for the Switchboard Operator position at Lakeside Neurologic?
We are excited to announce that we are looking for dynamic team members at Lakeside Neurologic. If you are an individual that is self-motivated, with passion for helping others achieve opportunities and goals, then Lakeside Neurologic needs you on our team. We are leaders in rehabilitation for brain and spinal cord injury and behavioral health.
Lakeside Neurologic is currently interviewing for the full time position of Switchboard Operator B Shift.
B Shift - Monday - Friday 3 p.m. to 10 p.m. Full Time
Switchboard Operators are important team members that perform the following duties at the facility.
- Answer phones in a professional, timely and efficient manner.
- Placing calls for clients that reside at the facility, following protocols.
- Screening calls for clients following all protocols.
- Connecting residents with the Florida Abuse Hotline or Ombudsman
- Greeting visitors, registering visitors, ensuring visitor protocols are followed, directing visitors to offices or client residents if permitted.
- Notifying clinical team of any emergencies.
- Accepting Fed-Ex and UPS Deliveries.
- Assisting on shift Supervisor with any emergencies that include call 911, EMS or Law Enforcement.
- Communicating effectively with team members
- Requirements for this position are HS Diploma or GED required. Previous experience in a hospital setting, skilled nursing facility, school or office setting is preferred.
We offer an excellent benefit package that includes Medical, Dental, Vision, STD, LTD, Life Insurance and Supplemental Accident, Wellness, Cancer and Hospitilazation, 401 K plans plus PTO and tuition reimbursement.
Lakeside Neurologic is an EEOE and a DFWP. For more information or to apply online visit www.lakesideneurologic.com.
Come join our team!!!!