Data and Operations Manager

The Downtown School Data and Operations Manager is an educational leader and strategic thinker who ensures organizational efficiency and effectiveness. This position will report to the head of school. The ideal candidate is a “people person” with a sense of humor; detail orientation, and the ability to juggle multiple priorities. This is a full-time role starting August 1, 2025.

Responsibilities
The Data and Operations Manager is involved in many aspects of the operations of the school. These include, but are not limited to:
Registrar:

• Track attendance and daily sign-ins and follow up with families as needed
• Track and maintain student forms and data in our student information system (SIS), Blackbaud (The Hub)
• Print ID cards for students and faculty/staff
• Coordinate the books and supplies lists for families
• Respond to requests for official transcripts, as needed

Development:

• Support the planning process for our annual fundraiser for financial aid, Party with a Purpose
• Track donations for the Annual Fund and send acknowledgment letters to donors for tax purposes

Financial Management:

• Manage day-to-day processing of accounts payable and receivables, including check requests, reimbursements, clubs and activities budget
• Coordinate coverage for faculty/staff when they have sick time or personal days
• Liaise with Lakeside School’s business office to track time sheets, attendance, and payroll for employees

Admissions and Financial Aid:

• Support the Director of Enrollment Management, as needed
• Process application materials in the admission database (Ravenna)
• Respond to basic admissions questions via phone or email
• Order books and supplies for students who receive financial aid
• Coordinate with new and returning families on applying for financial aid for the 2025-26 school year

Office Manager/Special Projects:

• Supervision of the Commons
• Manage laptop and charger check-in and out
• Order supplies
• Support City-as-Lab logistics
• Graduation event planning

Support for Head of School:

• Manage schedule, as needed.
• Contribute to short- and long-term planning and strategy
• Take notes at Advisory Board meetings

This person will be an advisor for a group of 10 - 14 students. They will engage in the full life of the school by doing things like chaperoning dances, attending weekly team meetings, and open house events.

Qualifications/Experience

• A Bachelor’s degree
• A strong comfort with technology and ability to navigate various databases.
• Demonstrated organization, written and verbal communication skills.
• Ability to manage multiple priorities
• A growth mindset, sense of humor, positive attitude and deep knowledge and respect for teenage brains.
• Demonstrated cultural awareness, including knowledge of themselves and the cultural lenses they bring to interactions. The candidate will understand different perspectives; interact respectfully with cultures other than their own; and cultivate meaningful relationships with people that have different cultural frameworks.
• Satisfactory completion of three separate background checks

Salary:
$70,000-$75,000
The Downtown School: A Lakeside School is committed to attracting and retaining outstanding candidates and provides a competitive compensation package. Benefits include:

• Employer-paid medical, dental, and vision insurance (based on FTE)
• Dependent medical and vision subsidy
• Retirement with generous employer contribution
• Life/disability insurance
• Employee Assistance Program
• Flexible spending accounts
• Free parking
• Employee discount program
• Computer loan program
• Paid holidays and vacation