What are the responsibilities and job description for the Treatment Coordinator position at Lakeview Dental Center, LLC?
Job Overview
We are seeking a friendly, organized, and professional Treatment Coordinator to join our dental team. The ideal candidate will have excellent communication skills, a passion for providing outstanding customer service, and a keen attention to detail. You will be the first point of contact for patients and play a key role in ensuring the smooth operation of the office.
Key Responsibilities:
- Greet patients and visitors with a warm and friendly attitude.
- Answer phone calls, schedule appointments, and manage patient inquiries.
- Verify and update patient information, including insurance details.
- Handle patient check-in and check-out processes efficiently.
- Confirm upcoming appointments and follow-up with patients as necessary.
- Process patient billing and payments, including handling insurance claims and verifying benefits.
- Maintain an organized and clean reception area.
- Assist with maintaining office schedules and ensuring the office runs on time.
- Provide administrative support to the dental team as needed.
- Assist with managing patient records and updating the database.
- Coordinate with dental staff to ensure efficient patient flow and care.
Qualifications:
- High school diploma or equivalent (Associate's degree or relevant certifications a plus).
- Proven experience as a front desk receptionist, preferably in a dental or healthcare setting.
- Knowledge of dental office procedures and terminology (preferred).
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in using office software
- Professional appearance and demeanor.
- Ability to handle sensitive information with discretion.
- Strong customer service skills with the ability to interact with patients in a friendly and compassionate manner.
Benefits:
- Competitive salary.
- Health insurance.
- Paid time off.
- Dental benefit discounts.
- Professional development opportunities.
Join our team as a Treatment Coordinator and contribute to delivering exceptional care while ensuring smooth operational processes within our dental office.
Job Types: Full-time, Part-time
Pay: $18.00 - $22.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Work Location: In person
Salary : $18 - $22