POSITION SUMMARY:

Facilitate process workflow; create job aides and train in closing and funding the mortgage loans within loan origination system in accordance with company and program guidelines, policies and procedures.  Ensure loan documents are prepared compliantly with no variances between signed documents and loan origination system data.

DUTIES AND RESPONSIBILITIES:

Responsibilities include, but are not limited to, the following:

• Manage daily workflow of Closers by assigning loans and monitoring loan closing and funding productivity. 
• Analyze reports from the loan origination system to observe and increase efficiency.
• Be the Subject Matter Expert in all aspects of Closing and Funding, respond to questions, and solve issues for internal and external parties.
• Work in conjunction with the training team to develop job aids for loan closing.
• Train new employees in the department on the closing and funding processes within the loan origination system.
• Analyze and review the calculation of CD cures and curtailments that are requested by closers, processors, compliance and other stakeholders.
• Assist post-closing managers in obtaining resolutions on issues discovered with closed loans.
• Identify and systematically eliminate the errors and issues that create late funding issues and work with stakeholders to resolve the issues.  

o   Work with tile company/settlement agents to manage escalations pertaining to receipt of funding documents and review for audit and to effect document corrections needed prior to wire approval.

• Forecast funding units daily to ensure monthly production goals are met.
• Work daily with Title Vendors to ensure on-time closings and disbursement of company funds.
• Approve wire transfers for Bayview Asset Management corporate funding team to fund loans.

o   Work with Bayview Asset Management corporate funding team to retrieve funds for rescinded loans.

• Respond to Internal Audit, QA, QC, and monthly audit findings on a loan level as requested.
• Responsible for timekeeping and performance reviews of direct reports.
• Oversee resolution of failed funding and failed closings.
• Be on-duty certain nights and weekends to assist processors, notaries and other stakeholders with issues that occur after-hours.
• Other duties as assigned by management.

SKILLS/KNOWLEDGE/ABILITIES:

• Manage and perform all multiple tasks accurately in a fast-paced and challenging environment.
• Excellent oral and written communications skills.
• Strong interpersonal and organization skills.
• Strong attention to detail.
• The ability to work a flexible schedule.
• Knowledge of the mortgage loan process.
• Knowledge of preparation and calculation of mortgage loan closing documents.

EDUCATION and EXPERIENCE:

• College degree preferred.
• Three years of mortgage closing and funding experience required with emphasis on knowledge of regulatory compliance on closing documents, CD cures and disclosures/re-disclosures.
• Experience dealing with regulatory compliance (TILA and RESPA).

Certifications, Licenses, and/or Registration 

No requirements or preferences.

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls.  The employee frequently is required to talk and hear.  The noise level in the work environment is usually moderate.  The employee is occasionally required to stand; walk; reach with hands and arms.  The employee is rarely required to stoop, kneel, crouch, or crawl.  The employee must regularly lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

EEOC

Community Loan Servicing is an Equal Employment Opportunity employer.  All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.