Benefits Specialist - Case Management

Lakeview Specialty Hospital and Rehab is seeking a dedicated and knowledgeable Benefits Specialist to provide guidance, counseling, and support on private and public benefit programs, including insurance, Medicare, Medicaid, Social Security, and other financial and consumer resources to and for our patients. This position primarily serves adults with disabilities and individuals over 60, with a focus on empowering patients to understand and access the resources they need.

Must be able to explain for Medicare and Medicaid to patients!

• Location: Lakeview Specialty Hospital and Rehab, Racine County, WI
• Employment Type: Full-time
• Hours: 8:00 a.m. – 4:30 p.m., Monday – Friday
• Starting Pay: $26.21 per hour

Key Responsibilities:

• Client Counseling: Provide information and assistance related to eligibility and application processes for public and private benefits, including Medicare, Social Security, Medicaid, and other relevant programs.
• Needs Assessment: Conduct thorough assessments of clients' financial and medical needs to determine appropriate benefit programs and services.
• Program Support: Offer ongoing support and follow-up to ensure clients’ benefit needs are met and assist with re-evaluation processes when necessary.
• Documentation: Maintain accurate and confidential records of all client interactions and program applications in accordance with hospital and regulatory standards.
• Resource Liaison: Act as a liaison between clients and various agencies to facilitate service coordination and resource access.
• Education: Educate clients, families, and caregivers on available benefits and provide guidance on navigating eligibility requirements.
• Outreach and Collaboration: Work collaboratively with hospital staff, community agencies, and external partners to support and advocate for the needs of the clients served.

Qualifications:

• Educational Requirements: Bachelor’s degree in a health or human services-related field or a Registered Nurse license in Wisconsin (pursuant to s.441.06 Stats).
• Experience: Minimum of one year of full-time experience in a health or human services field, specifically working with the elderly or adults with disabilities. Experience can include paid or unpaid work, internships, field placements, or volunteer roles.

Preferred Knowledge and Skills:

• Professional knowledge of Social Security, Medicare, Medicaid, and other public benefit programs.
• Familiarity with entitlement programs, insurance regulations, and consumer issues.
• Background in paralegal work or understanding of legal processes related to benefits is an asset.
• Strong communication, empathy, and organizational skills.
• Ability to work independently and maintain confidentiality.

Additional Information:

• This position requires limited daytime travel to meet clients’ needs across our service areas. Reliable transportation is required.

Why Join Lakeview Specialty Hospital and Rehab?

Lakeview Specialty Hospital and Rehab is committed to providing comprehensive and compassionate care. Our Benefits Specialist will play an essential role in supporting our clients’ financial and healthcare stability, making a meaningful difference in the lives of those we serve. If you are passionate about helping others and have the expertise needed for this role, we encourage you to apply.

About Lakeview Specialty Hospital & Rehab: